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Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Position Summary:
This role is a key member of the Technology Business Management Resiliency & Controls Quality Assurance team that provides critical support and will help in establishing effective controls within processes (Quality Assurance), perform reviews, and test the effectiveness of controls (monitoring and Quality Control).
Engage with senior stakeholders to identify issues and/or control improvements for remediation. Acts as an ambassador of the risk culture. The Quality Assurance program will guide technology executives, risk officers and technology SMEs with training & recommendations during reviews, develop and communicate procedures as requirements change over time, challenge gaps in evidence, ensure controls are sustainable and addresses risks appropriately.
This is a role that will require candidate to work across the technology organization, using technical domain expertise to lead and/or execute quality reviews for controls and processes. Must ensure and understand how sustainable solutions apply to adherence of policies. The incumbent will drive and report progress on execution of quality assurance across the portfolio to leadership on an ongoing basis. The role will drive a strong Risk culture that encourages discussion and debate for everyone in the organization. The role must expertly balance the need to reduce risk efficiently and effectively but in a manner that supports Operational Excellence.
Required Qualifications:
Strong written and communication skills with ability to tailor messages for senior executives
Experience in developing and executing monitoring and oversight programs
Project management, organizational and time management skills
Strong analytical skills
Strong attention to detail
Strong written and verbal communication skills with ability to tailor message to audience
Independently driven, high bias for action
Intellectual curiosity
Ability to prioritize competing demands and proactively complete work
Ability to work effectively in a fast-paced and changing environment
Microsoft Office skills, including advanced Excel proficiency and ability to create compelling presentations in PowerPoint
Risk and/or Audit Experience
Project Management Experience
Problem Solving Experience/Training such as operational excellence, Six Sigma or Lean Manufacturing
Ability to synthesize data and use it to tell a story
Experience with data visualization tools, such as Tableau
Desired Qualifications:
Strong collaboration and partnering skills with ability to positively influence and motivate teams
Comfortable with ambiguous situations capable of analyzing, simplifying, and collaborating to solve complex problems
Strategic thinker, self-starter, organized, versatile, and capable of performing work with minimal management oversight
Ability to coordinate and drive execution of priorities and meet deadlines to adhere to policies and standards
Demonstrated increasing levels of accountability and ownership
Shift:
1st shift (United States of America)Hours Per Week:
40Learn more about this role