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OUR MISSION & VISION

Committed to making financial lives better

We help our clients achieve what's possible by providing experts who listen and care, powerfully personal technology, connected solutions and a vision of shared success. Our employees are at the heart of Bank of America and are key to driving Responsible Growth.

Guided by Bank of America core values

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Environmental, social and governance (ESG)

Our commitment to sharing success with communities demands that we help society accelerate toward a secure and sustainable lower-carbon future. And every day we’re doing so by mobilizing capital and working alongside our clients and partners.

We’ve set a goal to mobilize and deploy $1.5 trillion to support sustainable development goals by 2030. Additionally, we have a long history of leading and participating in public-private and cross-sector coalitions focused on accelerating and scaling climate finance. Our ESG principles help define how Bank of America delivers responsible growth and contributes to the global economy.

Creating the future of banking

Innovation happens every day at Bank of America. Here you'll be on the cutting edge of financial technology, brainstorming new ideas, developing smarter digital solutions and launching new banking experiences that help people achieve more in their financial lives and companies pursue new possibilities.

 

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High-tech and high-touch

Whether it’s through digital or physical interactions, we enable our clients to bank how they want to. Newly renovated financial centers have been transformed into comfortable and inviting places for clients to get advice and include dedicated learning spaces and interactive tools. We're also transforming the banking landscape through innovative products and services such as:

Erica®

The industry’s first widely available artificial intelligence-driven virtual assistant to help clients manage their finances.

Zelle®

The simple and secure way to send and receive money — even split a dinner check with friends and family, no matter where they bank.

Merrill Guided Investing (MGI)

An online advisory program that offers portfolio management strategies directed by our Chief Investment Office.

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The responsible use of Artificial Intelligence (AI)

We’re innovators and thought leaders in the use of leading technologies in financial services, including AI. Increasingly, AI is helping us understand our clients’ evolving expectations, improve how we serve them efficiently and reliably, and enhance risk and financial management.

We also know that any technology can carry risks when not used responsibly. That’s why we’re a founding sponsor of the Harvard Kennedy School’s Council on the Responsible Use of Artificial Intelligence. The council convenes leaders from government, business, academia and civic society to balance client opportunities with the need to reskill tomorrow’s workforce.

“If you want to work in a high-impact area of tech that helps better people’s financial lives at scale, a place where you will learn and collaborate with amazing people, Bank of America is for you.”

Aditya B.
Chief Technology and Information Officer

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Commitment to innovation

We’re proud of our culture of innovation and believe that everyone should be empowered to innovate and learn new skills.

  • We lead in intellectual property, with more patents and applications than any other bank.
  • The Academy for Global Technology and Global Operations supports our employees’ lifelong career goals by providing the knowledge and skills for the Global Technology and Global Operations roles of today and the future.
  • We host a DevCon internal conference focused on giving technologists the opportunity to share their ideas and creativity with people across the company.

Make achievement possible

Join us in shared purpose to make financial lives better through the power of every connection.