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Hiring process

Attracting and retaining exceptional talent across all our lines of business is critical to driving responsible growth and delivering for our clients.

We are committed to making the hiring process as seamless and direct as possible for you. Below you’ll find information on the steps most commonly experienced by prospective employees.

Get to know us

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Get to know us

There are a few ways you can learn about us. 

Explore this site. We offer a wealth of information on this site around our values, the type of candidates who make successful employees, our commitment to diversity & inclusion, the benefits we offer Bank of America employees, and much more.

Follow us. Following us on social media helps you to get to know us as we regularly post information about news, awards, events and employee spotlights in addition to amplifying some of our programs, events and posting open roles. We encourage you to follow us on LinkedIn, Twitter @BofA_News, @BofAML and @BofA_Careers, as well as our Facebook and Instagram pages.

Talk with us. We host and attend a variety of recruiting events and workshops, details for which are on our events page. These give you an opportunity to connect with Bank of America employees in person. And if you know someone who works at the company, or are an employee who knows a good candidate, please visit our referrals page.

Find your fit

You can search for open positions on this site by desired location, or by keyword. Keyword searches will scan position titles and job descriptions for a match, and will provide you with results based on relevance. All results can be filtered by career area as well as by company division allowing you to further refine your list of available opportunities. 

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You can apply for a position by clicking the Apply button on the position’s job description page.

Clicking apply will take you into our application portal, where you will have the ability to upload your resume or import your information from LinkedIn. In addition to your employment history, you may be asked to answer questions specific to the role for which you are applying.

You will be asked to create an account (or log into your existing account) before starting the application process. This will allow you to save an in-progress application if you can’t submit all in one sitting.

Good to know:

  • Your application must be submitted via the Bank of America application system to be considered.
  • Resumes will only be accepted through our online application. We do not accept paper copies in lieu of a digital submission.
  • You are able to apply for the position via your mobile device.
  • We accept applications from individuals not currently residing in the city or country the role is in. Our goal is to find the strongest candidate for the position, so if you’re not in the position’s location but would be willing to relocate, we encourage you to apply.
  • If you are already employed at Bank of America, be sure to notify your manager if you are selected to interview for another position as they may be asked for performance feedback at any point in the process. Your manager will be contacted if you are selected to interview.

Once your application has been submitted, you’ll receive a confirmation email. If you are selected to interview, you will be contacted by a Talent Acquisition representative.

If you are not selected to continue in the hiring process for a particular job opening, you’re encouraged to continue to search the Bank of America Careers site and apply for other positions that fit your skills and experience. Your candidate profile and resume will also be available to our Talent Acquisition team to be considered for alternative vacancies.


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You may be asked to participate in competency-based job interviews. The number of interviews may vary by role, country or line of business. Every situation differs, but you can expect interviews to be a mix of phone calls, in-person conversations, conference calls and/or video interviews. 

While every interview we conduct introduces candidates to Bank of America’s products and services, history and mission, we’re always especially interested in a prospective teammate’s aspirations, character and values—and how they align with our own. You’ll engage in lively discussions with HR team members, business managers and possible peers. We’ll be looking to discern how you would fit our culture and help us deliver even better results for our clients.

We interview for competencies and may use competency-based exercises, assessments and screenings to measure key aptitudes, attributes and values that you will need. Interviewers will hone in on the appropriate competencies and ask applicable questions for the role.


Sample questions and scenarios posed to candidates:

  • “As you know, businesses, the financial market and technology are changing faster than ever. Tell us how you keep up with changes in technology, the market or your field. And give us an example of something new you recently learned?”
  • “Teams are often made up of people with perspectives and ideas different from your own. Tell us about a time when you worked on such a team? How did the differing perspectives lead to team success?”

Offer of employment

If the hiring team decides to move forward after the interview, a written offer of employment will be developed, and a verbal offer will be extended. Once the package is accepted, a formal offer and contract letter will be drafted for your signature, where applicable.

While the timeframe may vary by location and circumstance, our goal is to get you started as soon as possible. 

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We make sure you are set up for success from day one.

To assist in a smooth transition into your new role, we offer onboarding resources to help educate you about our company, culture, history and values. We also offer a range of competency and skills-based resources to support your professional development from the very start—and throughout your career with us.