Frequently Asked Questions
Once you have selected a position to apply for, click “Apply”. Follow the required steps to successfully create your profile and account. Please note that you are not able to submit information without applying for a position.
Your user name is the email address you used to create your account. If you’ve forgotten your password, click “Apply” and then click the “Forgot Password” link on the login page. If you do not receive an email after you’ve followed these steps, check your SPAM/Junk folder. If you do not have the email there, please create a new account.
If you get an error directing you to the system administrator, make sure you are using the email address used to initially create your account.
The hiring manager’s name will be communicated if you are selected to interview and will be included in the logistics sent to you by the Talent Acquisition representative.
Please visit the Hiring Process page for how to apply for a position. Note the process may vary by country.
Please visit the Referrals page for how to refer a friend.
Please visit the Hiring Process page to learn more about how to apply.
This means the role falls within Retail Banking & Distribution, but a specific financial center has not yet been identified. However, the financial center will be within a 25-30 mile radius of the area. If you’re selected for an interview, the specifics will be shared during that time.
An anticipatory opening falls within the Retail Banking & Distribution group only and is open for the entire market in which you post. If you are offered a position, you will train at one center, and then potentially move to another location within a 25-mile radius.
Click the “Resources” link in the top navigation. From the drop-down, select “Applicant login” and sign in with the credentials you set up when applying. After you have logged in, you can view all of your submitted and in progress applications by clicking on the “My Applications” tab on the left of the screen.
To withdraw your application, please log into Workday and delete your submission.
Not all roles require an assessment. If your role requires one, it may be integrated as part of the application processes or coordinated through Global Talent Acquisition.
Refer to the contact information provided in the assessment email notification to report the issue. Once the issue has been logged with the assessment provider, the appropriate team will follow up to help resolve the issue.
If within the past two years, one of the following applies, you will not need to complete the competency, knowledge or skills assessment prior to proceeding to the next step in the selection process:
If none of the above bullets apply, you must complete the competency, knowledge, skills and/or language assessment required.
You will need to complete the language assessment only if you are applying for a role that requires language skills that are not required in your current role (for example, you are switching to a Spanish Gate Customer Service Employee from a non-Spanish Gate role).
Satisfactory results are valid for two years. If you were unsuccessful with the assessment, you may retake the same assessment after six months.
Outside of the pass/fail recommendations, Global Talent Acquisition is unable to provide specific details regarding assessment results. Assessments are conducted by a third party and specific results are not shared to avoid any biases in hiring.
As Global Talent Acquisition reviews applications, they are looking for the most qualified candidates for the role. In many instances several candidates may meet the minimum qualifications but others have more experience. Only the top the candidates are presented to the hiring manager for review.
This indicates your application/resume is under review by the line of business. They will determine if you are one of the strongest applicants and whether or not you will be moving to the line of business interview. The timeframe can vary depending on the hiring manager’s schedule. Typically, the hiring manager or his/her designee will review all candidates within one week but this process could take up to two weeks. If you have not heard anything after two weeks of receiving this notification, please contact your Global Talent Acquisition partner.
This notifies you that the hiring manager has selected you to interview and includes requirements for you to inform your current manager of the pending interview. Typically, someone from the line of business or Global Talent Acquisition will set up your interview within one week but could take up to two weeks depending on their schedule. If you have not heard anything after one week, please contact your Global Talent Acquisition partner.
Once the selected applicants have interviewed, you will be notified by email or phone as to whether or not you were selected to move forward to the next step in the process. Depending on the role and the number of applicants being considered this could take two-four weeks.
Compensation for roles is determined by reviewing what the market pays for jobs with similar skills, responsibilities and scope to ensure competitiveness, as well as reviewing internally what the bank pays for these jobs. If you are selected to move forward in the hiring process, compensation will be discussed in further detail if an offer is presented.
Not all roles are eligible for incentive. If you receive an offer, your offer letter will indicate if the role is eligible for an incentive.
This may be the result of too many programs running at the same time. We recommend you close all of your Internet web browser windows and any other applications you may have open and restart your computer.
For optimal performance when searching jobs and submitting your resume, use updated versions of Internet Explorer, Chrome, Firefox or Safari. Compatible operating systems include most versions of Windows and Mac OS.
Please read our Recruitment Data Protection Notice to learn more about our practices regarding the collection, use, storage, transfer and other processing of individually identifiable information.
Information on who has access to your personal data is included in our Recruitment Data Protection Notice.
Bank of America takes your privacy seriously.
When you browse and/or apply for jobs on our Careers Web site, your application and any additional information you provide may be used to assess your skills and interests against career opportunities at Bank of America and for reporting purposes subject to applicable laws and regulations. We use your information to communicate with you and inform you of career opportunities. Entities acting on behalf of Bank of America with which we share your information will be bound by terms of confidentiality and our Recruitment Data Protection Notice.
For UK based applicants who would like to obtain a copy of the UK Background Check and Criminal Record Handling statement, please send an email to email@example.com
You can click the Return to Bank of America button now to return to the previous page or you can use the Back button on your browser after you leave.