Business Controls Communications Reviewer – Global Markets

Job Description:

The candidate will join the Global Markets Central Business Controls Team in support of the GM Communications Review Group. This team is responsible for reviewing electronic communications to mitigate the reputational and regulatory risk to Bank of America using keywords and risk-based reviews. The nature of our work means that all team members are exposed to a variety of areas within the bank (e.g., multiple lines of business, Technology, Legal, GCOR, across the BCO organization, etc.). Each teammate is expected to develop key relationships with various stakeholders to increase the team’s sphere of influence and impact.

Role Responsibilities include but are not limited to:

• Conduct surveillance through the timely review of electronic and voice communications to detect potential violations of applicable laws, regulations or internal policies in support of the line of business supervision responsibilities
• Perform end-to-end process for targeted and enhanced E-Comm reviews, including development, management and reporting
• Escalate potential violations to relevant stakeholders (supervisors, LOB BCO, LOB GCOR, HR/ER, etc.) for further review and maintain audit trail of escalation through its resolution
• Respond to inquiries/requests from various internal partners
• Proactively participate in process improvement initiatives and other projects to create more effective and efficient risk mitigation

Required Skills/Experience:

• Portuguese fluency
• 3+ years of experience in the securities industry with knowledge of Global Markets and/or Research areas, including a minimum of 2 years of experience in a Compliance, Legal or Controls related role
• Some working knowledge of Compliance laws, rules, regulations, risks and typologies for Global Markets
• Well organized and able to manage competing priorities in a dynamic international regulatory environment
• Ability to work and communicate with all levels of personnel globally, including senior executives
• Excellent communication skills as well as analytical, investigative, and problem-solving skills
• Ability to exercise sound judgment and escalate issues appropriately
• Must be detail-oriented, self-driven and a team-player

Shift:

Hours Per Week: