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Product Manager - Tech Delivery
Charlotte, North Carolina
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Position Summary:
BMT is one of the core functions of DREAM responsible for product ownership of Business Management tools rationalization and drives the Product Strategy and Governance function. We operate in a very dynamic and fast-paced global business environment. As such, we value versatility, creativity, and innovation provided through individual contributors and teams that come from diverse backgrounds and experiences. We believe in an Agile SDLC environment with a strong focus on technical excellence and continuous process improvement.
We are looking for a talented, seasoned and highly motivated Business Analyst who will support the creation of the vision and roadmap for the development of the GT Business Tools product strategy and governance to align with strategic direction for the business and technology domains. The Business Analyst will collaborate with company leaders across lines of business in reviewing various products and vendor relationships to provide better operating practices around product, contract, and risk management. A successful candidate has prior experience bridging the gap between Procurement, Vendor Management, Finance, Legal, Enterprise Capability Model, and Risk.
Job Description:
This role is responsible for capturing and supporting delivery of business and strategic requirements to accomplish business goals. Key responsibilities include working with stakeholders to understand their needs, capture their requirements, perform impact analysis, and then working closely with both Product and Development Team(s) to refine the requirements into specifications that can be executed by the team. Individuals in this role possess a working knowledge of the business/technical domain and the main applications and vendor products within that domain.
Key Responsibilities:
Understand stakeholder needs to help envision and create a solution to solve a problem.
Support cost/benefit analysis to align technology and vendor solutions to business strategy.
Provide subject matter expertise within the business/technical domain to support scope and requirement decisions
For vendor applications, work closely with the vendor to ensure changes meet bank requirements including assisting with acceptance testing where needed.
Document processes, procedures, and workflows
Participate in continuous improvement efforts to create, analyze, and improve processes and solutions
Create, maintain and present materials for end users
Required Skills:
Contributes to artifacts needed for governance forums. Understands stakeholder expectations and creates regular updates to keep stakeholders informed
Basic awareness of products, services, business flows and strategy
Understands risks and can apply the controls necessary to mitigate. Knows when to escalate risks
Collaborates with own team and across teams. Asks questions to obtain views from others.
Presents their own point of view with a clear rationale, facts and figures. Clearly displays how their proposed solution or course of action is superior to other options by using facts/evidence to support it.
Desired Skills:
Demonstrates ability to identify root causes to solve complex problems in highly unstable situations
Basic understanding of financial data and the impact that their role has within a team
Responsible for capturing and refining business and/or system requirements (based on specialization). Works with stakeholders to understand their needs, analyze problems, and capture their requirements, and then working closely with the Development Team to refine the requirement into specifications that can be executed by the team. Possess a working knowledge of the business and/or technical domain based on their specialization. Leverages experience and understanding of stakeholder needs to help create a solution, envisions the solution to solve a problem (manual or through software). Performs Cost/Benefit Analysis to align the technology to business strategy. Gathers & catalogs functional, non-functional, and technical requirements for stakeholder requests. Determines the impact of modifications and enhancements on the application. Acts as the product(s) subject matter expert to support scope and requirement decisions. Ensures changes to the application are compliant with bank standards and policies. Assists users and development team with application testing and troubleshooting, and may help configure test solutions to validate functional and system needs. Identifies, document and troubleshoot application related problems. Documents process, procedures and workflows associated with applications. Leads or participate in continuous improvement efforts; Building expertise in creating, analyzing, and improving processes. Creates, maintains and presents training materials for end-users. Individual contributor.
Shift:
1st shift (United States of America)Hours Per Week:
40Learn more about this role
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