Lead Operations Representative - Trade Operations - Global Banking Operations

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Your background

Graduate/MBA from a reputed institutes with about 5 to 6 years’ of experience in operations processing in a bank

• Effective verbal and written communication skills
• Ability to work in a team and within stiff time deadlines
• Good Analytical and Inter-personal skills
• Good Computer skills
• Quality conscious and having flair for constant process improvement
• Ability to manage volumes with accuracy
• Ability to cope with pressure during rush hours

What you can expect

Global Wholesale Banking Operations is seeking to expand its services & infrastructure in Asia.  The business is looking for dynamic and talented individuals to support the strategy in order to meet the growth of clients and client management groups. Trade Operations team provides significant support in on-boarding new clients and servicing existing clients by aligning with Business Strategy of facilitating transaction authority through the physical and bank’s electronic platforms. The role is critical in facilitating the clients to use the banks products and services.

What you will do

• Efficiently process assigned transactions relating to Imports / Exports  
• Support business objectives in Trade Finance area and align activities with Business Strategy
• Ensure compliance with reporting / response deadlines
• Responsible for ensuring adherence to laid down Internal, Compliance and Regulatory guidelines
• Responsible for maintaining good rapport with branches
• Timely resolution of queries and follow-up on exceptions
• Regular interaction with related Stakeholders for job related activities
• Preparation of Internal and Customer related MIS as per the requirement
• Contributing towards department efforts in the areas of constant process improvement, improving productivity