Lead Operations Representative - Payment Operation - Global Banking Operations

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Your background

• Graduate with knowledge of Domestic Payments / RBI regulations and 3 to 6 years’ experience

• Prior experience/knowledge in the areas of
  a)    Domestic Payment Processing -Electronic /Manual (Tax, RTGS, NEFT, NACH, UPI, IMPS)
  b)    Mandate Management
  c)    Virtual Accounts 
  d)    Client Reporting - Domestic 
  e)    Regulatory Reporting
  f)    Reconciliation

• Good verbal and written communication skills
• Ability to manage volumes and multi-tasking with accuracy against stiff deadlines
• Excellent customer service and inter-personal skills
• Good knowledge of Microsoft excel, word and PowerPoint.

What you can expect

Global Corporate Banking Technology & Operations is seeking to expand its services & infrastructure in Asia.  The business is looking for dynamic and talented individuals to support the strategy in order to meet the growth demands from clients and client management groups in the product areas of Payments and Cross Border Remittances

What you will do

• Handle Domestic Payments [electronic and Paper]
• Inputting of transactions/accounting entries on core banking platform
• Liaising with internal stakeholders such as Compliance /Product / Business team
• Liaising with clients in handling of critical remittance transactions
• Coordination with Audit teams in handling of queries/observations
• To have a good understanding of operations improvement areas in related domains, analyze and provide possible solution requirements