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Vice President, Business Controls Officer, Global Banking and Global Markets Business Controls, Hong Kong


Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Summary of Business Area:

Bank of America offers a broad range of products and services across corporate banking, corporate finance and advisory, capital markets, debt and equity sales and trading.

Supporting our Global Banking and Markets (GBAM) teams in APAC, this position sits within the Business Controls Function – which is part of the GBAM COO organization and is the key control partner for the line of business heads and the front office.

The Supervisory & Control Function is an in-business group providing a range of advisory and execution services for the Global Markets businesses, including analysis and performance of key supervision and control tasks.

Job Description:

The role revolves around undertaking and supporting supervision and business controls activities in the Global Banking and Global Markets Business Controls organization, focused on the APAC region.  Candidate must be able to thrive in a fast-paced and high-pressure environment while ensuring the Line of Business (“LOB”) follows applicable laws/rules, regulations and implementing industry best practices.  Primary Business Controls Officer (“BCO”) responsibilities include:

  • Creating, enhancing and oversight of Front-Line Unit (“FLU”) controls and processes that create the framework that makes up the business operating environment, which include the administration of the supervisory program and tools (SID/SMA Supervisory Information database and supervisory management application, GTM, RMA).
  • Working closely with LOB BCOs, Supervisors and delegates/support groups in managing the day-to-day supervision infrastructure (e.g., supervisory responsibilities matrices, supervisor alignments, supervisor acknowledgements/attestations, etc.), including performing delegated supervisory tasks as required (New hires/terminations, Transfers, Registration & Licensing, Mandatory Block leave, Trader Mandate, Voice recording, Cross Border governance and control etc)
  • Partnering with BCO/COO teams to supporting LOB on internal exams (e.g., audits, targeted risk assessments, etc.) and external regulator meetings/exams, including preparing LOB leaders for meetings, providing exam responses and documentation, and presenting to auditors, risk, regulators as required.
  • Collaborating with LOB and Control/Support Partner groups (GCOR, Technology, GIS, HR, Audit) to ensure end-to-end Central Control processes are controlled, including working with these partners to improve the quality of supervisory reporting/tools and FLU controls/monitoring processes.
  • Providing business controls support to APAC Products BCOs and Country BCOs
  • Understanding and preparation of the Audit, operational losses and errors reporting and developing and improving routines to capture control metrics for reporting Key Risk Indicators (KRIs)
  • Supporting Identity Access Management and other Global Information Systems (GIS) Policy requirements monitoring and controls execution, identifying improvements for proactive detection of adherence gaps
  • Information Protection management including oversight of the quarterly access review routines, BRE (business Rule entitlement), Research email firewall, Trouble shooting and liaising with GIS/GAO to resolve issues raised by Security Point of Contact (SPOC) on security control and user access review requirement.
  • Expense Management oversight and control for the Global Banking and Global Markets to ensure adherence with to ABAC policy, Front-Line Unit requirement and Regulatory expectation.
  • Supporting any other adhoc projects and requests as required.


Personal attributes:

  • Strong background in infrastructure or support of the firm’s institutional products and processes, with specific Asia regulatory experience preferred
  • Background in audit, compliance, or control function preferably FLU
  • Good project/program management skills: ability to run complex, collaborative analytical projects
  • Strong academic background or equivalent
  • Strong IT skills and the ability to develop ad hoc solutions, perform analysis of data
  • Excellent relationship and communication (e.g., verbal, written and presentation) skills
  • Proficiencies in Microsoft Office products (Word, PowerPoint) required; must have strong MS EXCEL skills (familiar with complex pivot tables, data manipulation, filtering, lookups)
  • MUST have strong project management skills; prioritize the work, manage the delivery, scheduling, & follow up
  • Effective organizational skills and an ability to prioritize and coordinate multiple tasks with competing deadlines.


  • Control Mindset: a commitment to ensuring that the business does the right thing
  • Creative Thinking: the ability to generate new ideas and possibilities, and to see business opportunities – and risks – with a constructive perspective
  • Commercial/Client Orientation: an underlying desire to help the business and a motivation to ensure that others’ needs are met
  • Consulting Skills: an ability to provide added value, including innovative approaches and new or improved solutions
  • Flexibility:  the capacity to adapt approach in light of shifting priorities or changing conditions
  • Personal Effectiveness: strong communication, decisiveness, energy, drive, courage and character. A thinker – and a doer
  • Team Orientation / Teamwork / Collaboration: The willingness to work as a member of a broad team in a matrix organization.

Learn more about this role

Full time


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