Consumer Product Strategy Analyst III - Client Protection

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

This position is not eligible for sponsorship. 

Job Description:
This job is responsible for performing more complex analysis and modeling to minimize loss exposure and negative impacts to the customer experience. Key responsibilities include utilizing a variety of systems such as Excel, SAS, SQL, Tableau, and other relational data bases to provide analytical support on strategies, ensure goals are met, and propose policy and procedural changes within segmentation structures to produce optimal results. Job expectations include evaluating data to assess potential fraud risk and create mitigation strategies.

The Client Protection organization is hiring an analyst for our Fraud Prevention team.  This analyst will be responsible for the following:
•    Drive analytics to develop fraud mitigation rules, carefully striking the balance across fraud risk, client impact, operational costs and revenue implications
•    Proactively managing fraud risk by urgently responding to immediate threats while keeping an eye toward future risks, vulnerabilities, and changes to the fraud landscape
•    Developing and building reports to evaluate controls and strategies; measuring performance against expectations and escalate issues to leadership as they arise
•    Consistently challenge the status quo to find opportunities to develop and refine our fraud policies and procedures, working closely with the business, operations, and policy partner.

Responsibilities:

• Recommends ways to help the business achieve desired outcomes and make informed business decisions using data analysis outputs

• Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance

• Leads coordination of the production of product performance reports and updates for senior management

Skills:

• Business Analytics

• Business Intelligence

• Data Quality Management

• Fraud Management

• Monitoring, Surveillance, and Testing

• Collaboration

• Data Visualization

• Oral Communications

• Problem Solving

• Written Communications

• Analytical Thinking

• Critical Thinking

• Data and Trend Analysis

• Innovative Thinking

• Research

This position is not eligible for sponsorship. 

Required Qualifications:
•    Previous risk analysis, strategy development, or related experience.
•    Basic understanding of 1st and 3rd party fraud, scams and/or mules
•    SQL/SAS Coding knowledge and/or experience.
•    Ability to build and maintain relationships with line of business leaders and multiple stakeholders throughout the organization.
•    Strong written and oral communication skills.
•    Ability to manage multiple projects in a complex and rapidly-changing environment.
•    Ability to work independently as well as part of a team.
•    Excellent time management skills.
•    Intellectually curious and willing to dive into complete issues\problems and solve.

Desired Qualifications:
•    3+ years of risk analysis, strategy development, or related experience.
•    3+ years of SQL/SAS Coding experience.
•    2+ years of fraud/fraud detection experience and/or 2+ years of analytical /financial experience (Payment card /Retail Bank Finance background preferred)
•    Proven track record of building and deploying Fraud process and control changes
•    Advanced Excel capability
•    Bachelor’s degree, ideally in a quantitative discipline such as mathematics, statistics, economics, business, engineering, finance or operations research
•    Experience with Python and usage of more advanced analytical, visualization and data extraction tools (H2O, HUE, Pig, Spark, Hive, Tableau) is strongly preferred.

Shift:

Hours Per Week: