Back to search results

Senior Site Reliability Engineer - GBS IND

Hyderabad, , India;

Job Description:

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.  Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

 Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview*

This position is part of Technology Infrastructure Services (TIS) organization and falls under Enterprise cloud platforms team(ECP).

Enterprise Cloud Platforms team in the CTI organization offers Private and Public Cloud platforms for Bank of America’s developers to drive faster time-to-market, innovation with private and public cloud capabilities, and reduce complexity with built-in integrations. We believe in high quality engineering culture to engineer our platforms with customer and platform mindset, design for large enterprise scale and resilience, and accelerate market innovation into the technical platforms we deliver.

As part of this team, you will have a large impact on the evolution of next generation Cloud and Container services for Bank of America and explore an extensive list of new technologies that will drive innovation across our company.

As part of this team, you will have a large impact on the evolution of next generation Cloud and Container services for Bank of America and explore an extensive list of new technologies that will drive innovation across our company.

Job Description*

Seeking for Senior Site Reliability Engineering lead having hands-on experience on cloud technologies and has development hands-on experience on Java/Python/Golang, should have managed large scale hybrid cloud operations and SRE teams in previous roles. Looking for someone who can understand business requirements, well versed with Incident, change, request management. Strong interpersonal skills in collaborating with multiple stake holders to drive organization level strategies.


  • Experienced (12+) professional who leads by example and hands-on with cloud technologies.
  • Minimum 4+ yrs experience in managing large scale IAAS, PAAS Operations/SRE teams
  • Experience in infra-automation tools and general programming languages – Java, python(preferred), Golang, Microservice development, IaC(Terraform Enterprise preferably), Ansible, Scripting.
  • 5+ yrs hand-on experience on any CSP platforms (Azure, GCP, AWS)
  • Well versed with SDLC, Agile processes and CI/CD tools
  • Proficient in IAM, network concepts, cloud native services with infrastructure management as core competency
  • Understanding of landing zones, cloud-native security, monitoring and observability tools like Prometheus or Dynatrace, as well as cloud native tools like Azure Monitor and Log Analytics.
  • Understanding of cost management, inventory management, FinOps model
  • Well versed with ITIL process including incident, change and request management
  • Strong understanding and background of working with a complex IAM infrastructure, including Active Directory, Azure AD Connect, Azure AD, and PingIdentity, Okta, or other SSO solutions.
  • Advanced knowledge of DNS, DHCP, Kerberos and Windows Authentication
  • Excellent interpersonal, organizational and communication (written, verbal, and presentation) skills are a must



B.E. / B.Tech / M.E. / M.Tech / MCA

Experience Range*

13+ years

Foundational Skills*

Java/Python/Golang, Microservices/RestAPI’s, Azure/GCP/AWS, Linux, Terraform, Ansible, CICD, Shell/Python scripting

Desired Skills*

Network concepts, monitoring/observability tools

Work Timings*

45 hours/week in a Global support Model with on-call support.

Job Location*

Hyderabad, Gurugram

Learn more about this role

Full time


Manages People: