Bus Strat & Init Mgr

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for supporting the development and execution of strategic initiatives and/or processes aligned to priorities within a functional area and/or business. Key responsibilities include defining, developing, executing, monitoring, and/or refining strategic initiatives and processes in close collaboration with key stakeholders and internal partners.

This job is responsible for analyzing processes, documenting business case opportunities, and implementing process improvement/transformation initiatives in support of strategic, operational and enablement capabilities to support Global Operations objectives. Key responsibilities include executing on change initiatives which may result in breakthrough cost efficiencies, quality, productivity, and risk mitigation. Job expectations include working with business leaders and subject matter experts, ensuring collaboration and transparency across integrated business and technology teams, and driving execution of solutions within the budget and timeline.

This role is part of the Global Operations, Initiative Management Team. The Process Design Consultant partners with business subject matter experts, Process Owners/Delegates, Change Management to provide / maintain an end to-end view of their processes, analyze impacts and data, challenge current state with a view at optimizing target state, support and highlight developed roadmaps, and contribute to the optimization of the organization through continuous improvement and process reengineering.

Responsibilities:

• Builds and/or executes business initiatives and/or processes, while partnering with stakeholders and partners
• Solves complex problems and delivers on business initiatives and processes by applying subject matter expertise and technical knowledge of the business
• Engages with key stakeholders, partners, and business leadership to deliver on business objectives
• Performs analytics, assessments, and/or interpretation of data and/or information to identify business opportunities, derive insights, and measure outcomes
• Develops strategic and tactical plans to drive progress towards business goals and objectives

Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals.
• Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
• Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
• Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
• People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
• Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
• Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.
• Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.

Required Skills:

The ideal candidate is a strong leader with the ability to challenge and influence stakeholders at all levels in the organization, with excellent analytical and critical thinking skills, and a process improvement mind-set with the ability to drive optimization. Directly supports the program's strategic direction, transformation efforts and process driven culture.

§ 10+ years of Process Design and/or Project Management experience
§ Strong leaderships skills with the ability to influence stakeholders at all levels
§ Exceptional written and verbal communication skills
§ Executive presence and ability to lead meetings, including meetings with executive participants
§ Strong analytical and problem-solving skills
§ Demonstrated success working in Matrix organization
§ Understanding of BOA’s Risk Management Framework and Business Controls
§ Proficient in problem analysis and solution design
§ Strong partnership skills – build broad-based business relationships across the organization using influencing skills while demonstrating strong conflict resolution capabilities

Desired Skills:

§ Continuous Improvement
§ Process Design and Simplification
§ Critical Thinking
§ Business Acumen
§ Strategic Thinking
§ Customer and Client Focus
§ Result Orientation
§ Analytical Thinking
§ Collaboration
§ Oral Communications
§ Stakeholder Management
§ Adaptability
§ Innovative Thinking
§ Planning and Prioritization
§ Program Management
§ Conflict Management
§ Decision Making

Skills:

• Business Acumen
• Critical Thinking
• Customer and Client Focus
• Result Orientation
• Analytical Thinking
• Collaboration
• Oral Communications
• Stakeholder Management
• Adaptability
• Innovative Thinking
• Planning
• Prioritization

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift:

Hours Per Week: