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AI Full Stack Engineering Lead

Charlotte, North Carolina
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Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for defining and leading the engineering approach for complex features to deliver significant business outcomes. Key responsibilities of the job include delivering complex features and technology, enabling development efficiencies, providing technical thought leadership based on conducting multiple software implementations, and applying both depth and breadth in a number of technical competencies.

- Lead design, development, and deployment of AI and non-AI applications across multiple business domains
- Own delivery accountability across planning, execution, testing, and production rollout
- Ensure alignment with enterprise architecture, security, and compliance standards
- Design and implement AI-powered solutions, including: Large Language Models (LLMs), prompt engineering, Retrieval-Augmented Generation (RAG) pipelines, Agent-based architectures and orchestration frameworks
- Integrate AI capabilities into enterprise systems via APIs and microservices
- Evaluate and adopt emerging AI technologies (e.g., Copilot, Foundry, open-source frameworks)
- Develop scalable backend services using: Java (Spring Boot, Microservices architecture), Python (FastAPI, data pipelines, AI/ML frameworks)
- Build and optimize high-performance, resilient, and maintainable systems
- Ensure best practices in coding standards, testing, and code reviews
- Define solution architectures for complex systems involving: Distributed systems and microservices, Event-driven architectures, Cloud-native patterns (Azure/AWS/GCP)
- Ensure system observability (logging, monitoring, alerting)
- Drive production support readiness, including incident resolution and RCA
- Provide technical guidance to engineering teams
- Conduct design reviews and mentor junior/mid-level engineers
- Promote engineering best practices and continuous learning
- Partner with product owners, architects, and business stakeholders to translate requirements into technical solutions
- Communicate complex technical concepts to both technical and non-technical audiences
- Contribute to strategic initiatives and roadmap planning

Responsibilities:

  • Lead end-to-end delivery of AI and non-AI software solutions across multiple projects

  • Design and implement scalable architectures (microservices, cloud-native, event-driven)

  • Build and maintain backend systems using Java and Python

  • Develop and integrate AI solutions (LLMs, RAG, agents, ML pipelines) into enterprise platforms

  • Translate business requirements into technical designs and high-quality implementations

  • Ensure adherence to enterprise standards for security, compliance, and performance

  • Drive code quality, testing, and engineering best practices across teams

  • Implement and manage CI/CD pipelines, monitoring, and production readiness

  • Provide technical leadership and mentorship to engineers and review solution designs

  • Collaborate with stakeholders to align technology delivery with business goals

  • Create and review technical design documents, architecture diagrams, and standards

  • Drive reusability, modularity, and scalability across solutions

  • Design and manage data ingestion, transformation, and processing pipelines

  • Work with structured and unstructured data, including financial and operational datasets

  • Implement feature engineering, model deployment, and monitoring pipelines

Required Qualifications:

  • 10+ years of experience in software engineering and system design

  • Proven experience delivering large-scale enterprise applications and AI solutions

  • Strong expertise in: Java (Spring Boot, Microservices), Python (AI/ML, APIs, data engineering)

  • Hands-on experience with:

  • AI/ML frameworks (OpenAI, Hugging Face, LangChain,etc.)

  • RAG pipelines, embeddings, vector databases

  • RESTful APIs, distributed systems

  • Deep understanding of:

  • Microservices, APIs, event-driven architectures

  • Cloud platforms (Azure preferred)

  • Containerization (Docker, Kubernetes)

  • Practical experience with:

  • LLM-based applications and prompt engineering

  • Model lifecycle management (training, deployment, monitoring)

  • AI governance, risk, and explainability (preferred in regulated industries)

  • Strong problem-solving and analytical thinking

  • Excellent communication and stakeholder management

  • Ability to operate in a fast-paced, ambiguous environment

Desired Qualifications:

  • Experience in financial services or regulated industries

  • Exposure to Microsoft ecosystem (Copilot Studio, Foundry, Fabric)

  • Familiarity with agent orchestration, MCP, and AI platform integration patterns

  • Experience with data privacy, compliance, and secure AI deployments​

Skills:

  • Automation

  • Influence

  • Result Orientation

  • Stakeholder Management

  • Technical Strategy Development

  • Application Development

  • Architecture

  • Business Acumen

  • Risk Management

  • Solution Design

  • Agile Practices

  • Analytical Thinking

  • Collaboration

  • Data Management

  • Solution Delivery Process

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

[Music in background throughout]

On screen copy:

Bank of America® logo

Software Engineer

Software Engineer: At Bank of America, the code I write every day helps keep our systems running for millions of people.

[Software Engineer writing code at his desk]

As a Software Engineer, I feel like I’m on the front lines of creating what the enterprise needs to compete in the digital space – from trading apps to market systems to backend services.

[Mobile banking app screens shown]

That means writing code, working with the team and solving problems together.

[Software Engineer working with colleagues in a meeting room]

 

I'm part of Strategic Data Initiatives, using modern development practices, state-of-the-art frameworks, and cloud-native services to build what the business needs. The key is collaboration; whether I’m working with product managers, quality assurance, or teaming up with other designers.

[Software Engineer moving sticky notes on a kanban board]

From legacy systems to performance tuning, it’s like our team is tackling a jigsaw puzzle, and I can take real ownership of my pieces, even when there’s more than one way forward. I’ve got full support from mentors and leadership, which helps me develop as an engineer while gaining expertise in new tech.

On screen copy:

Skill Growth

Career Mobility

Best of all, as my skills grow, so do the opportunities to move to new teams and take on bigger responsibilities.

[Software Engineer shakes hands with supervisor]

And through our day-to-day practices and retrospectives, I have a chance to be part of a group that becomes more collaborative and impactful with each shared win. Plus, I’m given what I need to feel valued, with flexible work schedules, learning stipends, and programs that let me prioritize my health and wellness.

On screen copy:

Build relationships

Build communities

Build careers

We all have goals.

Pursue yours at Bank of America.

I’m proud to be part of a team that’s building the future of banking – one line of code at a time. We all have goals. Pursue yours at Bank of America.

Narrator: What would you like the power to do? Bank of America.

On screen copy:

What would you like the power to do?®

Bank of America® logo

Learn more at careers.bankofamerica.com

On screen disclosure:

EOE disability/veteran. ©2025 Bank of America Corporation. All rights reserved.

MAP 8651837  Expiration Date: 06/05/2027

[End of transcript]

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Full time

JR-26025019

Manages People: No

Travel: No

Age requirement: Must at least be 18 years of age.

Street Address

Primary Location:

401 N Tryon St, NC, Charlotte, 28255