Client Quantitative Analyst I - Data Reporting and Operations Management

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for supporting analytical work efforts for various projects within a Line of Business or business discipline. Key responsibilities include leveraging databases to acquire client and performance data, transforming extracted data into meaningful insights and trends, and delivering those insights to leaders to make complex business decisions. Job expectations include working with business partners to understand, coordinate, and deliver agreed upon priorities while communicating complex data outputs and delivering the appropriate summary and data required.

The successful candidate will be responsible for maximizing the value of our product and tech delivery as an individual contributor. The role includes overseeing the development projects and tools which support various functions across Global Operations. Teamwork is key to our culture, and we interact closely with our technology partners, business partners, and client executives alike.

We work in non-agile fashion, leverage a wide range of technologies, and place a big emphasis on researching new approaches and technologies to meet our client’s needs. We are looking for people to be proactive, intellectually curious, and enjoy problem solving.

Line of Business Job Description:

Responsibilities:

• Supports the extraction of data using a variety of a programming languages, such as SQL, SAS, Python, or Spark/Scala, and applies knowledge of relational and non-relational database systems housed on both on-premise and off-premise (hybrid) platforms

• Connects provisioned data across multiple sources and performs necessary transformations utilizing both technical, business, and process knowledge to transform data into meaningful values and insights

• Performs quantitative techniques and analysis on customer, transaction, and performance data with the guidance from other analysts and supervisors, based on questions provided by business partners, and provides actionable insights for business partners to make informed decisions.

• Follows requirements developed by other analysts and supervisors to perform required research, analytics, and exploration on appropriate and accurate data sources to provide appropriate deliverables

• Communicates complex subjects in a simple and engaging manner to non-technical and technical business partners using software such as Power Point, Word, Excel, and Tableau

• Assists with conducting quality comparison checks on analysis output and escalates data inconsistencies, gaps, or issues to leadership

• Follows quality workflow process and documentation requirements to adhere to standards and provide business continuity

Required Qualifications:

• Ability to use data tools and techniques to find and deliver data from various sources of record

• Proven communications skills in describing complex data to inform strategic insights and decisions

• Bachelor’s Degree or higher in finance, math/statistics, computer scienceor another quantitative field (for example, engineering, operations management) or equivalent experience

• Coursework in finance, math/statistics and/or computer science

• 4+ years of experience in intake, project or product management

• Can interpret programming code, workflows, and process maps

• Strong understanding of risk analysis and management

• Tech solution consulting.

• Process documentation and ownership

• Strong understanding of SDLC process

• Precise attention to detail and accuracy

• Problem solves and troubleshoots on their own but knows when and how to escalate issues effectively

• Proven track record in developing and managing data-driven products

• Excellent analytical and problem-solving skills

• Strong verbal and written communication abilities, including executive level progress updates

• User Acceptance Testing experience

• Enthusiastic, energetic, determined, and positive especially under pressure

Desired Qualifications:

• Master’s Degree or higher in finance, math/statistics, computer scienceor another quantitative field (for example, engineering, operations management)

• Data Mining / Analytical skills, along with programing language (e.g., SQL, Python, JavaScript, VBA) proficiency, especially SQL.

• Basic Knowledge of reporting tools (e.g., Power BI, Tableau), data ETL (Extract, Transform, Load) type tools, integration (e.g., Alteryx, Power Query) and analytics technologies.

• Strong analytical thinking capability to interpret complex data, identify trends, and derive actionable insights.

• Excellent story-telling verbal and written communication to effectively interact with both technical and non-technical partners.

• Strong project management, organizational and multitasking skills to manage concurrent projects with competing priorities.

• Proficiency in building strong partnerships across diverse groups, including lines of businesses clients, peer Product Managers and development teams.

• A proactive mindset with the ability to identify and resolve data or reporting-related issues efficiently.

• Ability to influence and guide development teams or stakeholders without direct authority.

• Ability to work in a fast-paced environment while maintaining attention to detail and accuracy.

• Ability to facilitate meetings, capture key outcomes/actions and own product documentation.

Skills:

• Business Analytics

• Data Mining

• Data and Trend Analysis

• Analytical Thinking

• Business Intelligence

• Data Quality Management

• Data Visualization

• Application Development

• Business Acumen

• Continuous Improvement

• Innovative Thinking

• Quality Assurance

Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy.

Shift:

Hours Per Week: