Team Leader-R
Job Description:
Job Description
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Global Business Services
Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.
Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.
In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.
Job Description:
Possesses knowledge in a specialized function or skill gained through work experience or formal training. Supervisory role with responsibility to deliver critical to quality metrics for the lines of businesses that he/she supports. May recommend solutions to moderately complex problems, lead or train other associates and/or supervise highly routine work. Possesses leadership, communication & problem solving skills. Typical span of control would range from 7-12 people. May perform a specialist role in a support function performing routine transactions or functional activities. Incumbents would be Graduates / Post Graduates with 48 - 60 months of work experience with at least 12 months experience of leading a team.
Process Overview*
Business Information caters to research and information needs of various groups in the Bank. The primary objective of the group is to help requestor optimize time spent on Data Analysis and Client Interactions by leveraging the expertise of BI team in Data Collation. The primary customers include Global Corporate & Investment Banking, Global Business & Financial Services, Debt Capital Raising Administration and Enterprise Technology & Delivery.
Job Description*
Individual will be executing & delivering high quality of business research including complex industry requests. Information will be gathered using secondary sources including syndicated sources, public domain and information sources, to effectively address business objectives. Additional responsibilities include work flow management and mentoring junior researchers.
Responsibilities*
- Deliver high quality research output on all types of research requests including complex/niche industry research request
- Willingness to work in a 24*7 (Rotational Shift) set-up as well as on Indian holidays
- Provide next level training to upcoming researchers and guide junior researcher on complex research queries
- Ensure high quality and deadline is met on all research requests
- Ability to understand the financial and market terminologies and provide the relevant information in short notice
- Liaise with bankers to understand their requirement and to resolve quality issues
- Perform root cause analysis on negative feedbacks from Bankers
- Proficiency in Workflow Management
Requirements*
Education - Post Graduate (MBA's / Masters) degree in Finance or Business Administration
Certifications if any - Any certification related to research is preferred, but not mandatory
Experience Range - Overall experience of 5 to 7 years in Business Research/Information Research kind of teams with at least 3 years of Industry level research experience is required (Prior work flow management experience is desired)
Foundational Skills*
- Hands-on experience of Industry/Market level databases such as Gartner, Wood Mackenzie, IDC, BMI, EMIS, Frost & Sullivan, Euromonitor, SNL, Nielsen, etc.
- Advanced working knowledge on sources such as Factiva, Bloomberg, FactSet, Thomson Eikon, Capital IQ, EIU, Autex, SDC, Merger Market, VentureSource, etc. for performing News runs, Advanced Screenings, Extracting data to excel using formulae builders/excel plug-ins, Extracting complex documents (Indentures, Credit Agreements), Country/Economy research, Trading data on Securities, Proficiency in M&A, ECM, DCM, PIBs, etc
- Should have experience in managing workflow including assigning requests based on the knowledge level of the associate, negotiating deadlines with bankers, etc.
- Strong proficiency in Microsoft Excel, Word, PowerPoint including formatting, hyperlinking, deep linking techniques along with good verbal and written communication skills
- Ability to work under pressure with high attention to detail and ability to maintain confidentiality
Desired Skills*
- Personal motivated and ability to function as a team player
- Proactive and flexible
- Strong work ethics
Work Timings*
The team functions in staggered shifts with coverage starting from 6:30 am and ending at 7:30 am the next day. Working in all shifts including the night shift starting is mandatory requirement. The team provides coverage on weekends as well and hence; the prospective candidates should be flexible to work on Saturday and Sunday.
Two Months Rotational Shifts (Including Weekend Coverage)
- 06:30 to 15:30 (Weekend Coverage 06:30 to 15:30)
- 13:30 to 22:30 (Weekend Coverage 14:30 to 23:30)
- 16:30 to 01:30
- 22:30 to 07:30
Job Location* - Hyderabad