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Cyber Crime Sr. Specialist (Cyber Threat exp. required)

Addison, Texas; Charlotte, North Carolina; Denver, Colorado
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Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Position Summary:

  • Leads strategy and execution for enterprise brand protection across email and domain ecosystems, serving as a subject matter expert on threats such as phishing, BEC, spoofing, and domain abuse while driving scalable, preventative defenses that reduce risk and disrupt threat actors.

  • Designs and maintains Cyber Brand Defense control frameworks and operations, including playbooks, workflows, asset inventories, and performance metrics, while advancing automation, threat intelligence integration, and cross-functional partnerships to improve detection, prioritization, and remediation outcomes.

  • Drives Cyber Brand Defense leadership and stakeholder alignment, delivering executive-level insights on emerging risks, influencing strategic priorities, managing vendor performance, and representing the function across enterprise and industry engagements to enhance overall program effectiveness and resiliency.

Responsibilities:

  • Serve as SME and strategic advisor on email and domain-based threats, including phishing, BEC, spoofing, domain squatting, and brand abuse.

  • Develop and execute scalable Cyber Brand Defense strategies to reduce risk and strengthen proactive threat disruption.

  • Partner with Global Technology to enhance email authentication, domain security, and preventative control adoption.

  • Design, document, and govern brand abuse control frameworks, including playbooks, workflows, procedures, and performance metrics.

  • Collaborate with Legal and external partners to execute domain protection strategies, abuse escalations, and malicious asset takedowns.

  • Maintain and enhance inventories of critical assets (domains, subdomains, brands, keywords, logos, safelists, etc.) to support protection efforts.

  • Drive operational excellence by partnering with Operations teams to improve threat detection, prioritization, and sustainable remediation processes.

  • Lead advanced threat and trend analysis, translating insights into actionable strategies and continuous control improvements.

  • Champion automation and orchestration initiatives to reduce time to action, improve scalability, and increase operational efficiency.

  • Provide strategic leadership across Cyber Brand Defense, including executive communications, vendor oversight, risk prioritization, and enterprise stakeholder engagement.

Required Qualifications:

  • Cyber Threat experience.

  • Strategic approach to defensive protection and complex threat landscapes

  • Experience with email and domain-based threat landscapes, including phishing, spoofing, domain/typo-squatting, and brand impersonation

  • Strong working knowledge of email authentication protocols (SPF, DKIM, DMARC) and their implementation, monitoring, enforcement

  • Proven ability to analyze threat trends and translate intelligence into actionable remediation and prevention strategies

  • Demonstrated experience developing, documenting, and maintaining controls, procedures, and operational metrics

  • Executive-ready communications judgment and discretion; ability to engage senior leaders with credibility and professionalism.

  • Exceptional written and verbal communication skills; ability to translate complex risk into clear, executive-level insights and recommendations.

  • Ability to lead and influence without formal authority across Lines of Business, Technology, Legal, and Risk stakeholders

  • Experience managing vendors and external partners, including tracking, escalation, and SLA governance

  • Experience working with external partners and vendors (e.g., registrars, hosting providers, security vendors) to disrupt and mitigate threats

  • Strong understanding of cybersecurity risk management principles and control frameworks

  • Demonstrated capability to drive process improvement, automation, and operational scalability

  • Strong analytical, problem-solving, and decision-making skills in fast-paced, threat-driven environments

  • Proficiency with operational tracking and reporting tools (e.g., Jira, Excel, PowerPoint or equivalent.

Desired Qualifications:

  • Experience with DMARC enforcement at scale

  • Familiarity with domain monitoring and threat intelligence tools (e.g., brand monitoring platforms, passive DNS, certificate transparency logs)

  • Knowledge of legal and regulatory processes related to domain takedowns, UDRP, and brand protection enforcement

  • Experience supporting or leading incident response for phishing campaigns, BEC, or large-scale domain abuse

  • Background in automation/orchestration tools or scripting to improve cyber operations (e.g., SOAR platforms)

  • Understanding of content delivery networks (CDNs), hosting infrastructure, and website builder ecosystems from an abuse perspective

  • Exposure to financial services cybersecurity or fraud risk environments

  • Familiarity with emerging threat actor tactics, techniques, and procedures (TTPs) related to brand abuse and social engineering.

This job will be open and accepting applications for a minimum of seven days from the date it was posted

Shift:

1st shift (United States of America)

Hours Per Week: 

40

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Full time

JR-26018922

Manages People: No

Travel: No

Age requirement: Must at least be 18 years of age.

Colorado pay range:

$140,000.00 - $204,800.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve

Street Address

Primary Location:

16001 N DALLAS PKWY, TX, Addison, 75001

Additional Locations:

13510 Ballantyne Corporate Pl, Charlotte, North Carolina, United States 1144 15th St, Denver, Colorado, United States

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