Mainframe Senior Infrastructure Engineer

Charlotte, North Carolina

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Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for leading the most complex technical designs that enable business strategies in accordance with architectural governance, standards and policies. Key responsibilities include facilitating deployment of the most complex technical solutions by developing templates, playbooks and automation used during implementation. Job expectations include consistently looking for opportunities to improve the reliability and efficiency of implementing the services, and influencing a culture of innovation and continuous improvement.

Responsibilities:

Serves as a consultant on a broad range of technologies, platforms, and vendor offerings to drive targeted business outcomes
Develops software solutions to address manual and repeatable work or inefficient processes and contributes to the technology strategy for end-to-end engineering solutions and provides feedback to the architecture teams
Translates business requirements into technical definitions, reference models, blueprints, and playbooks for deployment in compliance with architecture standards and policies
Participates in various steering committees for technical and infrastructure service domains
Leads the evaluation of reference models, blueprints and playbooks to ensure they are fit for purpose
Mentors and guides team members to ensure system design technology solutions comply with enterprise system design and engineering standards
Creates an inclusive and healthy working environment and help to resolve organizational impediments/blockers

Key Responsibilities:

Senior Infrastructure Engineer providing hands‑on technical leadership for the enterprise mainframe z/OS environment. Serves as a senior individual contributor accountable for the design, operation, reliability, and continuous improvement of mission‑critical services.

Required Qualifications:

Extensive experience supporting and operating IBM mainframe z/OS platforms in a large‑scale, enterprise environment.
Strong hands‑on background in z/OS system software, including installation, availability, resiliency, performance, and operational stability.
Demonstrated ability to independently own complex technical domains and resolve high‑impact production issues
Experience supporting 24x7 production environments, on‑call models, and incident response.
Ability to translate operational and business requirements into technical solutions, standards, and runbooks.
Strong collaboration and communication skills, with the ability to lead through influence across teams.

Desired Qualifications:

Deep familiarity with mainframe modernization, automation, and risk‑reduction initiatives.
Experience mentoring junior engineers or serving in a technical‑lead capacity.
Knowledge of enterprise risk, audit, and compliance expectations in regulated environments.
Exposure to product‑aligned operating models or close partnership with product management teams.
Experience contributing to continuity planning, resiliency improvements, and operational maturity initiatives.
Interest in developing broader leadership capabilities for potential people‑leadership roles.

Skills: