Program Lead

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for supporting programs and projects specific to corporate change initiatives that impact how the bank does business, provides a product or service, or executes a function. Key responsibilities include assisting department managers with critical change initiatives and communicating, influencing, and negotiating both vertically and horizontally to obtain or leverage necessary resources. Job expectations include delivering regulatory and executive material and ensuring results align to program strategy, simplification, and new capabilities. 

LOB Job Description:

Project management role supporting Global Markets Operations.  Role focuses on delivery of key operations excellence & strategic programs like  Traded Product Collateral, Ops Simplification and upcoming Gen AI initiatives  .This includes project management of critical projects end to end across all Global Markets Operations functions.   Role faces off to Senior Stakeholders and coordinates delivery across Ops SMEs and multiple technology teams.

Responsibilities:

• Assists with defining program controls, processes, procedures, reporting cadence, decision governance structures, and ways of working with key stakeholders 
• Partners closely with project sponsors, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new change initiatives
•  Supports the execution of defined tasks through tracking of program milestones and their statuses, developing program plans, and measuring progress against ongoing key performance indicators
• Analyzes, evaluates, and overcomes program risks and produces program reports for managers and stakeholders
• Identifies key requirements for cross-functional teams and external vendors to perform in alignment with the program objectives 
• Works with other program managers to identify risks and opportunities across multiple projects within the department, leading them to negotiate decision making for efficient and effective resolution
• Meets with stakeholders to provide transparency into project issues and decisions on services, builds positive relationships, asks questions, and uses tools to uncover root causes to challenges, identify opportunities, and make recommendations

Required Qualifications:

• 5-7 years of Project management experience in Financial Services Industry.
• Proven track record of delivering complex projects on time and on budget, with ability to manage multiple projects concurrently.
• Expert in using excel to analyze complex data set .
• Experience in writing business requirements, test plans and supporting UAT.
• Expert in using PowerPoint to tell an effective story.  
• Organized and able to operate with limited direction.  
• Clear and concise communications with ability to influence senior leaders.  

Desired Qualifications:

• PMP certification is a plus
• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
• Preferred experience in Global Markets Operations across any of the following products- Equities, Fixed Income, Commodities, FX, Derivatives and Futures & Options, with knowledge of the end-to-end trade lifecycle (execution through clearing and settlement)
• Excels in working among diverse viewpoints to determine the best path forward
• Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner
• Commitment to challenging the status quo and promoting positive change.
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world
• Experience in using AI tools like Co-Pilot

Skills:

• Process Design
• Program Management
• Project Management
• Reporting
• Strategy Planning and Development
• Issue Management
• Oral Communications
• Presentation Skills
• Prioritization
• Problem Solving
• Performance Management
• Process Performance Management
• Process Simplification
• Risk Management
• Workforce Planning

Shift:

Hours Per Week: