Assistant Vice President, Data Centre Operations Specialist, Chief Technology Infrastructure

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
 

Job Description:

We are seeking a skilled and experienced Data Center professional to join our Operations team. The candidate will support day to day data center routines including inventory, physical security, managing vendors, and collating site reports. They will ensure the reliability, safety, security, and efficiency of our data center operations while adhering to industry standards and best practices as well as regulatory requirements.

Responsibilities:

•        Support BAU day to day operational activity within BofA data hall in Hong Kong as well as some remote support to smaller locations

•        Install and provision hardware and software systems in the data center environment

•        Perform regular maintenance tasks such as power, cooling and cabling maintenance activities

•        Monitor data center performance and capacity utilization, and proactively identifying and addressing issues to minimize downtime and disruption

•        Collaborate with stakeholders and vendors to understand and meet incoming demand for space, power, and cooling. Plan data center capacity and drive regional strategy in growth and de-risk

•        Manage data center security measures, including access controls, environment monitoring and surveillance systems

•        Collaborate with cross-functional teams to support the deployment and operation of new services and applications in the data center

•        Develop and maintain documentation, including Standard Operating Procedures (SOPs) and diagrams. Provide support to management reporting and audit responses from internal control teams and regulators

•        Provide technical support and troubleshooting assistance to resolving data center related issues escalated by other teams

•        Work on shift scheduled to oversee activities in data hall and able to participate in shift based weekend activities

Required Skills:

•        Data Center, network, and server hardware certifications

•        Scripting languages such as, Python and Shell scripting

•        Able to work with data and inclined on automation

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Desired Skills:

•        Proven experience in working as a data center engineer in large skill enterprise

•        Strong understanding of data center technologies as well as network and computing technologies

•        Familiar with data center management tools and software

•        Excellence problem solving, analytical skills and ability work effectively under pressure in highly regulated environment

•        Strong communication and interpersonal skills, with the ability collaborate effectively with partner teams and vendors

•        Knowledge of data hall cabling best practices and experience in working with cabling infrastructure