Quality Specialist II A - GBS IND

Job Description:

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

One of the keys to driving responsible growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

 Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence, and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview*

Enterprise Risk & Finance Technology (ERFT) is responsible for all risk & finance related tech platforms and its overall infrastructure. Finance Technology function is responsible of development and maintenance of Finance solutions including ledgers across Bank of America. Team works on various tech & cloud products.

Job Description*. 

This role demands an Experienced Test Automation Architect with strong expertise in Java‑based automation and Selenium, capable of designing GenAI‑enabled, 24/7 unattended test automation factory models. Proficient in building reusable frameworks using Python/Java/TypeScript, with hands‑on experience in Litmus, Playwright (good to have), SQL/DBs, and advanced automation tools. Brings solid DevOps and CI/CD exposure (Jenkins, Git, artifacts), cloud and container knowledge (Azure/AWS/GCP, Kubernetes), and excels in stakeholder collaboration, analytical problem‑solving, and continuous automation improvement.

Responsibilities*
Key responsibilities include:

• Architect and implement a GenAI‑enabled test automation factory model to support 24/7 unattended execution.
• Design, develop, and maintain scalable automation frameworks using Java, Selenium, and scripting languages (Python/Java/TypeScript), with reusable modules and golden patterns.
• Lead hands‑on automation across tools such as Selenium, Litmus, Playwright (good to have), and Sikuli, ensuring high reliability and coverage.
• Integrate automation solutions into CI/CD pipelines using Jenkins/Litmus, Git workflows, and artifact repositories.
• Collaborate with DevOps and cloud teams to enable automation on cloud platforms (Azure/AWS/GCP) and containerized environments (Kubernetes/OpenShift).
• Analyze test, tool, and process metrics to identify inefficiencies and drive continuous automation improvements.
• Work closely with architects, engineering, security, and business stakeholders to ensure clear communication, documentation, and alignment on automation strategy.

Requirements

Education*

• Any Graduation / Post Graduation

Experience Range*

• 6 to 8 Years

Foundational skills*

• Architecture & Solution Design: Ability to assess Gen AI capabilities & architect it towards making test automation factory model – to enable 24/7 unattended test automation solutions.
• Automation & Scripting: Proficiency in scripting (Python/Java/TypeScript); building reusable modules, golden patterns
• Expert Test Automation Exp. (Including all automation tools like Selenium, Playwright, Sikuli) – Min. 5 Years hands on Exp
• Selenium Experience – 5 Years (Minimum)
• Java language - 5 Years (Minimum)
• Litmus Experience – 1-2 Years (Minimum)
• Playwright Experience – Good to have
• SQL/ DB knowledge – 2 Year (Minimum)
• Only Strong / Expertise in Automation (Should not be the case , where initially worked in manual & joined any of the automation tools like just few year ago)
• DevOps & CI/CD: Hands‑on with Jenkins/Litmus, artifact repositories, environment provisioning, release orchestration, and Git workflows.
• Cloud & Containers: Practical experience with any of one - Azure/AWS/GCP, Kubernetes (or OpenShift), container registries, and image hardening.
• Stakeholder Management & Communication: Effective collaboration with architects, engineers, security, and business stakeholders; clear documentation and influence skills.
• Analytical Thinking & Continuous Improvement: Data‑driven approach to evaluating tools/processes; proven ability to identify inefficiencies and automate them.

Desired skills*

• Extensive knowledge in Gen AI models & their implementations in test automation
• Experience conducting vendor assessments, drafting evaluation criteria, and guiding enterprise adoption.
• Working with Production teams to help triage production issues and resolve them within SLA.
• Knowledge of ServiceNow ITSM and Security modules.

Work Timings : 11:30 Am - 8:30 Pm IST

Job Location*:  Chennai / Mumbai