Markets Support Analyst

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for providing operational support for securities, loans, exchange traded derivatives and over the counter derivatives across multiple lines of business through the lifecycle of a trade. Key responsibilities include handling trading and operational activities before deadlines, maintaining internal systems and providing operational support to internal partners. Job expectations include maintaining a high degree of accuracy with customers and data to ensure compliance with regulations and policies.

LOB Description:

Responsible for the processing of US and International Mandatory Corporate Action event types on behalf BOFAS/MLPFS client tiers & trading desks. The AMRS Mandatory team within Assert Services primary functions are to receive Corporate Action event payments daily from multiple custodians across the globe and process those payments to our clients across multiple legal entities (MLPRO / BOFAS / MLPFS, etc.) that are holding that particular security.

Responsibilities:

• Performs tasks accurately during high volume periods in a team environment
• Identifies and flags potential risks in a timely manner
• Identifying, reviewing and analyzing all Corporate Action event information related to Mandatory & Redemption events
• Timely and accurate completion of payments
• reconciliation and clearance of ledger balances and breaks
• Interface with DTCC, International Custodians, Depots, Transfer Agents and external counterparties/ Brokers.

Required Qualifications:

• Excellent communications skills and ability to present to an audience

• Ability to work under pressure in a team environment

• Timely response to internal/external queries regarding mandatory event processing

• Works effectively with others by establishing and maintaining positive working relationships built on mutual respect and trust

• Escalate issues that demonstrate risk to customers/clients and/or the company

• Self-motivated and able to work unsupervised. Candidate will be able to manage own time and know when to escalate

• Liaising with other internal departments to ensure timely resolution of breaks, payables and receivables

• Involvement in ad hoc projects for new processes or industry initiatives

• Seeks to advance knowledge and improve skills

Desired Qualifications:

• Knowledge of Banking / Financial Services Industry; Asset Services or Operations experience a plus
• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
• Excels in working among diverse viewpoints to determine the best path forward
• Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner
• Commitment to challenging the status quo and promoting positive change.
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

Skills:

• Collaboration
• Customer and Client Focus
• Oral Communications
• Prioritization
• Active Listening
• Adaptability
• Business Acumen
• Client Management
• Data Collection and Entry

Shift:

Hours Per Week: