Data Engineer III - GBS IND

Hyderabad, India

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Job Description:

Overview (Bank overview, GBS India overview, Function Overview) *

Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services.

We are committed to attracting and retaining top talent across the globe to ensure our continued success. Along with taking care of our customers, we want to be the best place for people to work and aim at creating a work environment where all employees can achieve their goals.

We are a part of Global Business Services which delivers technology and operations capabilities to all Bank of America lines of business (LOB) and enterprise functions.

Our employees help our customers and clients at every stage of their financial lives, helping them connect to what matters most. This purpose defines and unites us. Every day, we are focused on delivering value, convenience, expertise and innovation for individuals, businesses and institutional investors we serve worldwide.

* BA Continuum is a nonbank subsidiary of Bank of America, part of Global Business Services in the bank.

Process Overview*

Enterprise Business Intelligence Technology delivers Enterprise BI Functions to our Clients. We strive to provide technical solutions to business challenges that provide our clients with cost-effective, end-to-end business intelligence platforms and development solutions across the firm.

Job Description*

(Provide a high-level overview of the role and scope of responsibilities)

Bank of America is looking for a Starburst Platform Support Data Engineer to support new onboardings, GEN AI projects on Starburst. This position involves end-to-end platform administration & support tasks across the Starburst shared platform. Applicants must have strong experience in production support activities such as version upgrades, patch installations and migrations across environments besides other activities. This individual will perform as a contributing member of EBIT Support – Starburst team to handle L3 application and platform support activities. This person must have strong professional consulting skills and the ability to communicate well at all levels of the organization.

Responsibilities*

Installation and Configuration of Starburst.
Coordinate/Plan & Execution activities related to platform maintenance, Disaster Recovery and Software release management
L3+ escalation for Platform Issue resolution, troubleshooting and root cause analysis
Configuration and tuning of production and lower-level environments
Perform Capacity & Stability monitoring - Assist with Platform metrics collection and reporting
Contribute to definition, review, documentation & communication of standards and Best Practices
Create alerting, dashboards, SLA/SLO metrics, and capacity planning models.
Lead root cause analysis (RCA) for cluster performance, failures, and foundational stability issues.

Requirements

Required Qualifications*: