Delivery Lead

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
 

Job Description:

This role is responsible for the planning, coordinating, and delivery of defined deliverables for critical and/or strategic initiatives which requires strong leadership and engagement to lead teams across multiple organizations. Key responsibilities include communicating and managing toward the targeted tangible business outcomes, coordinating delivery of complex technical solutions, managing risks, ensuring compliance to standards, and providing visibility into the health of the project/program to Senior Management and Stakeholders. This role ensures execution and delivery meets the organizations expectations in terms of the business outcomes, timeline, and cost. They manage financials for the project/program, assist with resource planning, and facilitate sync points between business and technology leadership across multiple organizations, as well as Risk and Compliance partners.

Key Responsibilities

• Establish the target business outcomes in partnership with Sr. Leaders and stakeholders.
• Establish and build relationships with business and technology leaders across multiple organizations, as well as Compliance and Risk.
• Coordinate and facilitate the program routines (for example, kick-off, status reviews, stakeholder meetings, change controls, tollgates, and necessary routines).
• Plan and coordinate delivery and dependencies across multiple organizations.
• Promote/facilitate communication and collaboration across organizations to achieve the target business outcomes and meet expected timeline.
• Responsible to provide status updates to stakeholders and leadership pertaining to the target outcomes, delivery, risks/issues, and schedule.
• Manage the technical delivery of vendors, suppliers, consultants, contractors, support organizations, and development teams.
• Facilitate dependency management/risk management/impediment removal.
• Ensure that execution is aligned with target business outcomes by working with the executive sponsor/stakeholders.
• Ensure the work delivered complies with Global Technology and Enterprise Change Management standards.
• Track the success metrics and review performance with stakeholders, Sr. Management and key leaders.
• Manage the financials and resource planning for the project/program.
• Provide input to define/improve the Change Management process for the Portfolio, projects and workstreams.

Professional Competencies

• Proven ability to deliver large-scale infrastructure and networking initiatives
• Understands development or integration of Agile/lean/ development initiatives.
• Business case development and business requirements analysis
• Understand how to deliver against client satisfaction and project metrics
• Strong business acumen and ability to influence others/ persuasion
• Initiative and Business-As-Usual funded project management
• Problems solving applying critical and logical thinking
• Strong communication and stakeholder management skills, with the ability to influence at senior levels 

Requirements and Technical Expertise

• Requires 7+ years of related work experience in IT infrastructure, cybersecurity, or endpoint/data protection
• Requires previous supervisory/leadership experience, preferably in a matrixed or global environment
• Strong knowledge of financial services, and cybersecurity products, services, and technologies at both functional and data levels
• Deep understanding of traditional IT functions and development/deployment processes (e.g., servers, firewalls, networks, datacenters)
• Proven experience in infrastructure and endpoint management, data protection strategies, and risk mitigation
• Familiarity with regulatory compliance frameworks (e.g., NIST, ISO, PCI-DSS, GDPR)
• Ability to lead cross-functional teams and drive strategic initiatives across technology domains
• Working knowledge of tools such as Jira, Confluence, MS Project, and the Program Project Risk Tool (PPRT)

Desired Skills:

• College degree, or specialized training or equivalent work experience 

Skills:

• Collaboration
• Project Management
• Result Orientation
• Solution Delivery Process
• Stakeholder Management
• Analytical Thinking
• Business Acumen
• Financial Management
• Influence
• Risk Management
• Agile Practices
• Architecture
• Data Management
• Solution Design
• Technical Strategy Development

This job will be open and accepting applications for a minimum of seven days from the date it was posted.

Shift:

Hours Per Week: