Automation Platform Engineering Lead

Plano, Texas; Chandler, Arizona; Charlotte, North Carolina

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Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This job is responsible for building and leading a team to deliver technology products and services that meet business outcomes. Key responsibilities include developing a technology strategy, ensuring technology solutions comply with applicable standards, promoting design, engineering, and organizational practices, and advocating and advancing modern, Agile solution delivery practices. Job expectations may include coaching, mentoring, providing feedback and hands on career development, identifying emerging talent, fostering leadership skills, and managing stakeholders.

Overview:

Seeking a seasoned Infrastructure Automation Engineering Leader to head the development, governance, and strategic direction of the automation platforms across a federated enterprise ecosystem in Bank of America. This leadership role involves managing a team of automation engineers and driving the adoption of scalable automation platforms including Ansible Automation Platform, Cutover, and TrueSight Orchestrator.

The successful candidate will possess deep technical expertise in enterprise automation tools, Unix/Linux systems, and orchestration platforms, along with strong people management and cross-functional collaboration skills. This role is pivotal in shaping the automation strategy, ensuring consistency, security, and compliance across distributed teams.

Key Responsibilities:

Automation SDLC & Governance:

Design and implement SDLC processes for managing automation content across distributed teams
Develop controls and standards for shared automation catalogs, ensuring reusability and compliance
Lead conversion of legacy scripts (e.g., BladeLogic/TSSA) into modern automation workflows using Ansible, Cutover, and TrueSight Orchestrator

Platform Engineering & Integration:

Architect and maintain automation frameworks including shutdown/startup orchestration and dashboard integrations
Enhance system security posture through automation and proactive engineering improvements
Integrate automation with enterprise tools such as ServiceNow, Remedy, and CI/CD pipelines
Provide leadership and guidance for teams implementing automation of key infrastructure management processes such as automated patching and configuration

Team Leadership & Strategic Direction:

Lead and mentor a global team of automation engineers, fostering a culture of innovation and continuous improvement
Provide input on staffing, budgeting, and strategic direction of automation programs
Serve as a senior technical architect and thought leader in automation engineering
Influence and guide activities of cross-functional teams involved in automation initiatives

Responsibilities:

Builds and manages teams by performing financial activities to inform workforce strategy and hiring practices, setting and tracking maturity and quality objectives, and training employees/teams to address feedback and achieve quality and performance objectives
Facilitates performance and career development of employees/teams through performance reviews, coaching, and creating development plans that are needed to build competencies and skills
Manages solution delivery and application performance in production (app health, resiliency, performance, security, enterprise data management standards, audit exams and reviews), ensuring all relevant risk, financial, and compliance policies are met
Manages relationships with business and technology partners and leads and creates followership in Communities of Practice in the organization
Contributes to the technology strategy for their technical domain
Creates an inclusive and healthy working environment and helps to resolve organizational impediments/blockers
Ensures that execution is aligned with product strategy by working with product management and other stakeholders

Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals
Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement
Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions
Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues
People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance
Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions
Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization
Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work

Required Qualifications:

Demonstrated leadership experience managing global technical teams and driving enterprise-wide initiatives
10+ years of Unix/Linux systems administration and scripting (Shell, Python, YAML, XML, Perl)
5+ years of hands-on experience with Ansible Automation Platform in enterprise environments (experience with other platforms such as Cutover, TrueSight Orchestrator, and Bladelogic is desirable)
Strong understanding of databases and PL/SQL programming
Proven experience in automation content lifecycle management and federated development models
Excellent communication and presentation skills, including ability to engage senior leadership
Strong organizational and analytical skills; ability to manage multiple priorities in a dynamic environment
Experience in license compliance modeling and infrastructure asset analysis

Desired Qualifications:

Experience with BMC TSSA/BladeLogic, SQL, and other infrastructure automation tools
Familiarity with ServiceNow, Remedy, Terraform and Windows scripting
Prior experience in financial services or regulated industries
Experience developing user-facing dashboards and automation analytics

Skills: