Delaware Trust Officer I (DE TO I)

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Delaware Trust Officer I (DE TO I), Wilmington, DE -

The Delaware Trust Officer is an expert in the administration of Investment Management and Trust accounts and responsible for faithfully executing our fiduciary duties as well as complying with all laws, regulations policies and procedures. 

The Delaware Trust Officer I (Delaware TOI) maintains a trust book of fiduciary and investment management accounts. Provides fiduciary support and expertise to meet the needs of clients in support of the integrated delivery of products and services. Works closely with relationship managers and portfolio managers and ML FAs in defining client's requirements including legal and tax aspects, and in coordinating client contact on an ongoing basis. Trust Officer I's are expected to address all the trust issues that may arise in their book of business .The book of business assigned to a Trust Officer I depends on education and experience. This position will have a particular focus on new account opening for trust clients and compliance with all related procedures and processes.

Job Summary -
 

The Delaware Trust Officer is responsible for understanding the circumstances of their client base and proactively providing advice and solutions to clients, particularly in the area of estate planning. Additionally, Trust officers are responsible for the growth and profitability of their book of business as well as the overall satisfaction of clients with our fiduciary services. Trust Officers also work closely with other teammates to deliver UST's full array of integrated solutions.

Responsibilities:

• Responsible for the professional administration of fiduciary accounts including compliance with all regulations, policies and procedures
• Responsible for understanding the client’s situation and circumstances, including knowing the clients extended family and younger generation. Develops and deliverers solutions to meet client needs
• Possesses technical fiduciary knowledge in the areas of law, tax, fiduciary investing, regulation, compliance as well as estate planning.  Successfully works with centers of influence and the professional community to develop a network of external referral partners
• As the key associate on specific relationships, works with teammates to deliver our full array of integrated solutions, as appropriate  
• Promotes the full breadth of our fiduciary platform (fiduciary, tax, special assets, estate settlement, both internally and externally to grow our fiduciary business and actively participates in the sales process.
• Collaborates with team members to consistently deliver on UST's value proposition.
• Responsible for new account opening in addition to new and existing trust clients and compliance with all related to procedures and processes.

Key Skills:

• Excellent ability to work in team environment
• Strong communication and influence / partnership skills
• Significant knowledge of the legal, tax, investment and compliance aspects of fiduciary administration. Able to fully understand and follow the teams of governing documents
• Demonstrated accuracy and completeness in all tasks and follows up as appropriate
• Comfortable serving in an advisory capacity to clients and families
• Values the establishment and nurturing of long term client relationships
• Dedicated to delivering excellent customer service

Qualifications:

• 2- 4 years of successful experience in trust administration, servicing and managing fiduciary relationships with high net worth clients (or equivalent)
• Technically proficient in fiduciary law, tax investments and administration
• Bachelors Degree or equivalent fiduciary experience required
• Legal or paralegal education a plus
• Fiduciary Education and Training desired
• Experience with opening new fiduciary accounts is strongly preferred

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

For internal employees: participation in a work from home posture does not make you eligible to post.

Shift:

Hours Per Week: