GFC Investigator (Complex Consumer)

Charlotte, North Carolina; Dallas, Texas; Tampa, Florida; Jacksonville, Florida

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

This job is responsible for performing end-to-end investigations or investigations support functions of external financial crimes activities across one or more lines of business. Key responsibilities include conducting routine to complex investigations, including fraud committed by external parties, money laundering, or terrorist financing and acting as the liaison to Law Enforcement as required. The Global Financial Crimes Compliance (GFCC) Investigator performs end-to-end investigations across one or more lines of business relevant to the Investigators specific area of responsibility. In the investigative role, the Investigator conducts routine to complex investigations, including fraud committed by external parties, money laundering, or terrorist financing.

Responsibilities:

Completes investigations while overseeing cases meet or exceed closure and quality metrics
Completes Suspicious Activity Reports (SAR) in a timely and accurate manner for submission to regulators and/or law enforcement
Reports facts of the investigation to senior stakeholders, assisting in identifying potential operational or compliance risks and partners Global Financial Crimes (GFC) Management and/or Front Line Units (FLU) to resolve investigations
Performs quality control functions, training, communications, guidance, monitoring scenario development/enhancement input and testing, or law enforcement liaison responsibilities in an investigative support role
Analyze financial transactions to assess whether activity is suspicious and warrants further investigation.
Manage the full lifecycle of AML investigations, from initial review through documentation and resolution.
Gather and evaluate relevant information to support sound decision-making throughout the investigative process.

Required Qualifications:

Minimum of five years of relevant experience
Knowledge of financial crimes/AML typologies
Strong written and Oral Comms skills
BSA/AML knowledge
Knowledge of criminal typologies and ability to synthesize data and make case related decisions with justification

Desired Qualifications: