Senior Technology Manager

Hyderabad Telangana, North Carolina, United States

Job Description:

About Us:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Global Business Services:

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services

Process Overview:

As part of the Global market, the function supports Sales Technology that enables analysts to manage investor relationships & revenue categorization. Research Technology, a platform for research content creation, authoring & distribution for clients. BofAML Mercury® Global Markets Portal, delivers an integrated experience across research, analytics, trading, and post-trade functions.

Job Description:

Lead a technology team to deliver products and services aligned with business goals. Define strategy, ensure compliance with standards, and champion modern Agile practices. Responsibilities include coaching, mentoring, talent development, fostering leadership, and managing key stakeholders.

Responsibilities:

Leadership & Delivery:

Leads delivery by aligning workforce strategy with financial insights, setting quality goals, and driving efficiency & performance.

Own end-to-end delivery of tech programs, ensuring quality, timelines, & budget adherence.

Team Management:

Drives employee growth through reviews, coaching, & tailored plans to build critical skills.

Lead, mentor, inspire a diverse team, fostering a culture of collaboration and excellence.

Technical Expertise: Engage in deep technical discussions, contribute to solution design, aligning with architectural principles.
Stakeholder Engagement: Collaborate with global stakeholders, influence decisions, & manage expectations across regions.
Strategic Planning: Drive technology roadmaps, identify risks, and implement mitigation strategies.
Mentorship: Coach team members for career growth and technical proficiency

Champion Inclusion: Foster an inclusive environment aligned with Great Place to Work goals.
Drive Process Excellence: Simplify operations, leverage data, promote continuous improvement.
Communicate Enterprise Vision: Connect organizational priorities to team goals and outcomes.
Manage Risk: Uphold strong risk culture with effective controls and escalation practices.
Lead & Coach People: Inspire, develop, and differentiate talent through feedback and guidance.
Ensure Financial Discipline: Optimize budgets and expenses to meet objectives.
Build Talent Pipeline: Assess and strengthen bench for future leadership roles.
Deliver Business Results: Prioritize, inspect, and delegate effectively to achieve outcomes.
Proven experience in leading large scale global technology functions with a track record of building high performing engineering teams, setting enterprise architecture strategy & driving digital transformation at scale.

Requirements:

Education

Bachelor’s degree in computer science, computer engineering, EE, information technology, or related field

of study from a top college or university. MBA or Masters are preferred

Experience Range*

Minimum 20 years of experience in leading software engineering, architecture, and technology operations across global, high-growth organizations, with a strong focus emerging technology.

Foundational Skills:

Proven experience in leading large-scale global technology functions, with a track record of building high performing engineering teams, setting enterprise architecture strategy & driving digital transformation at scale.
Knowledge of Global Markets/ Capital Markets.
Experience leading and mentoring a large team of engineers, and managers in an Agile environment.
Experience with applications development in large scale distributed applications / database / Cloud services, microservices and containers, Event Driver Architecture.
Proven track record of successfully delivering complex software solutions on time & within budget
Strong understanding of Agile (e.g., Scrum, Kanban) and DevSecOps principles and practices.
In-depth knowledge of solution design, architecture principles with experience integrating with enterprise applications.
Experience working in a cross-cultural environment (working with US teams a strong plus).
Strong technical skills and knowledge in relevant areas, such as:

Programming (Java, .NET, C#, Python), web technologies (React, Blazor, HTML, JavaScript), databases (SQL Server, Oracle), CI/CD (Git/GitHub), BI tools (Power BI, Cognos), mobile development, SDLC cycle, SDLC Tools(Octane), UI/UX, familiarity with AI & Automation.

Must have a deep understanding of end-to-end enterprise technology stack, including Software Development, Infrastructure, Cybersecurity, DevOps/Site Reliability Engineering (SRE), Database Administration, Release Management
Experience using Agile project management tools like Jira and collaboration tools like Confluence.
Strongly proven track record of leading engineering teams in delivering complex and scalable software solutions with a focus on engineering excellence.
Demonstrate experience in exploring and implementing AI/ML technologies to automate and optimize

software engineering, DevOps, and infrastructure.

Team-oriented and collaborative, Demonstrates a high level of professional maturity and gravitas.
Possess a healthy attitude of “customer obsession” and drive for excellence.
A demonstrated ability to influence others at all levels in a very collaborative way.
Superb communications skills and relationship building skills.
Proven ability to attract and retain talent, with a focus on diversity and inclusion.
Strategic and visionary, yet hands-on and pragmatic.
Perpetual learner, curious, able to challenge other points of view, in respectful, constructive manner.
Must possess strong integrity and professionalism
A strong advocate for engineering excellence.

Desired Skills