Operations Consultant - Global Ops

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This job is responsible for the day-to-day resolution of complex problems and the research and execution of complex transactions for a single site/business unit or smaller business unit(s). Key responsibilities include strategically advising upon the design, development, and implementation of products, systems, and services using discretion within the project management methodologies.

Line of Business Job Description:

Global Operations is looking for an Operations Consultant to join the Equipment Finance & Leasing Operations team in our Riverside, RI location.  Responsible for the day-to-day resolution of complex problems and the execution of complex transactions for multiple sites or larger business unit(s), including research. Functions as the technical expert in their assigned area. Provides work direction, guidance and expertise to less experienced associates and provides training to associates and Business Partners on new and complex initiatives. Builds strong relationships with Business Partners across LOBs. Has in-depth understanding of the business unit's operations processes and implications on other groups within the operations function and other divisions within the company. Knowledge acquired through increasingly responsible operations analysis work.

Responsibilities:

• Advises on the design, development, and implementation of complex products, systems, and services in an operations environment using discretionary judgment
• Advises on projects and directs activities of a team related to special initiatives
• Advises as a technical expert in assigned area, providing an understanding of the business unit's operations processes and implications on other groups within the operations function
• Consults on present-state, develops alternative future-state approaches, and facilitates implementations by creating a clear and coherent approach to guide effective program/initiative setup, execution, and control
• Identifies and recommends responsibilities and accountabilities for key programs/projects
• Review of lease/loan documentation and pricing files to set-up on system of record
• Process outgoing wires to 3rd party investors
• Perform GL reconciliations
• Process termination of accounts on the system of record. Performs maintenance of current portfolio, as needed.  
• Accurately calculate book balances and provide to the line of business.  
• Responsible for providing a consistently high level of service to customers in a timely manner.  Perform assigned tasks quickly and efficiently, responding to requests for information, communicating issues to appropriate parties, and ensuring that responses to customers are prompt, professional and courteous.

Required Qualifications:

• 3+ years of experience in General Accounting and General Ledger activity
• Excellent verbal and written communication skills, including presentation skills
• Project management skills including high attention to detail
• Critical thinking
• Proficient with Microsoft Excel
• Time management abilities
• Must be able to multitask and work well within a team setting

Desired Qualifications:

• Bachelor's degree in Accounting or Business

Skills:

• Customer and Client Focus
• Problem Solving
• Risk Management
• Adaptability
• Attention to Detail
• Collaboration
• Critical Thinking
• Issue Management
• Analytical Thinking
• Decision Making
• Oral Communications
• Presentation Skills

Minimum Education Requirement: 

• High School Diploma / GED / Secondary School or equivalent

Shift:

Hours Per Week: