Trade Finance Services Specialist I (Client Servicing) - Scranton, PA

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
 

Job Description:
This job is responsible for performing technical and analytical functions related to trade financing and servicing. Key responsibilities include reviewing, approving, and servicing trade finance documents for bank and regulatory compliance and acceptability of terms and conditions. Job expectations include completing daily transaction approval or handling client inquiries to ensure accuracy and timeliness, analyzing and clarifying terms and conditions of trade finance documents, handling and reporting escalation of irregular or suspicious transactions, and collaborating with partners.

LOB Job Description: Performs Dedicated Trade client servicing for pre and post trade transactions for a variety of somewhat complex technical and analytical functions related to trade financing and servicing. Typical responsibilities include reviewing and approving trade finance documents for bank and regulatory compliance and acceptability of terms and conditions.  Primary responsibilities are supporting internal and external clients, supporting Global Trade Operations processing teams. Analyzing issuances and amendments of import/export letters of credit and bankers acceptances and clarifying terms and conditions of trade finance documents for customers. Individuals typically have 1-2 years of banking, customer service, or Trade experience preferred.

Responsibilities:

• Supports the processing of transactions related to various Trade Finance products and performs support and servicing functions, such as problem resolution and exception handling for clients and business partners

• Communicates data and information clearly and effectively to clients and business partners

• Performs technical and analytical functions related to trade financing and servicing including contributing to researching, analyzing, auditing, tracing, and resolving Trade Finance documents and performing regular monitoring on the processing or risks

• Manages risk by ensuring transactions are handled efficiently and proactively, identifying and escalating potential risks

• Develops capabilities and competencies through self-study or participation in trainings on system enhancements

• Provides training and guidance to teammates to achieve optimal performance results

Required Skills and Experience:

• Detail-oriented individual with strong organization skills who is willing to be flexible and apply logic to changing, competing situations and deadlines

• Effective written and verbal communication skills

• Ability to handle multiple complex inquiries/investigations simultaneously

Desired Skills and Experience:

• Some experience as a letter of credit or trade specialist

• Knowledge of SWIFT, wire transfers, GSS and accounting entries is desired

• Foreign language competency a plus

• Client Servicing experience

• College degree or comparable banking experience

Skills:

• Attention to Detail

• Customer and Client Focus

• Adaptability

• Collaboration

• Prioritization

• Recording/Organizing Information

• Analytical Thinking

• Oral Communications

• Problem Solving

• Research

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift:

Hours Per Week: