Communications Manager, Japan

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
 

Job Description:

We are seeking a Communications Manager responsible for managing external and internal communications for the bank in Japan. The role will mainly focus on media relations and internal/executive communications, while also managing crisis communication and marketing -related deliverables as the need arises. The candidate will play an active role in contributing to and supporting all aspects of the broader regional Communications, Marketing and Corporate Affairs team in Asia Pacific.

Responsibilities:

• Actively protect and promote the reputation of the bank, it’s purpose and related businesses in target media
• Proactively identify and execute media outreach opportunities aimed at helping external stakeholders understand the bank’s strengths and businesses
• Actively promote the firm’s research offerings to target media
• Regularly engage with target journalists and act as the media expert to internal stakeholders, advising on narratives and engagement strategies 
• Develop and deliver high-quality communications content, including communications plans, talking points, briefing documents, announcements, internal memos, intranet stories, town hall presentations, speeches, and other materials in both English and Japanese
• Plan and execute employee campaigns aimed at promoting employee engagement and the firm’s focus on being a great place to work
• Regularly coordinate with teammates outside Japan to ensure global alignment
• Prepare regular internal reports, while managing external vendors and house-keeping tasks related to media monitoring, subscriptions, PR agency, and other external services employed by the Communications team
• Support marketing programs including managing updates to the Japanese website

Skills:

• Exceptional track record in corporate communications with at least 8 years of experience within a multi-national financial services organization or similarly complex organization
• Native Japanese and fluent English language skills
• Demonstrate exceptional writing skills, especially in Japanese, with a willingness to drive perfection and excellence
• Understanding of Japanese and international business media with established media relationships
• An outgoing personality that enjoys developing and managing relationships with key journalists in the financial community and a wide variety of internal partners
• Enjoy creating stories and content, applying critical thinking to all communications deliverables to help advance the firm’s goals and objectives
• Understanding of the banking and investment banking industry is a plus

Critical Competencies:

• Ability to understand complex issues and take a considered, systematic approach when seeking resolution
• Ability to navigate, adapt and thrive in a complex matrixed organization structure and a fast-paced industry
• A team player with a natural desire to strive for excellence and a to-do attitude
• Must be organized and have strong attention to detail, with the ability to multi-task and thrive in a deadline-oriented environment
• Be consultative, enjoy working in a high functioning team
• An enthusiastic self-starter with ambition