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Software Engineer III-AI/ML/GenAI

Addison, Texas; Charlotte, North Carolina; Kennesaw, Georgia; Newark, Delaware
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Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Position Summary

Join a groundbreaking team at Bank of America, at the forefront of innovation in AI.  We are building the next generation of Gen AI platform, empowering new AI initiatives across Consumer, Small Business, Global Banking, and Wealth organizations. This is a unique opportunity to contribute to a critical platform that will enable secure, scalable, and high-performance AI capabilities across the organization. We value curiosity, collaboration, and a passion for pushing the boundaries of what’s possible with AI.

This position is focused on design, build, and operate of reusable toolkits for Gen AI RAG capabilities.


This job is responsible for developing and delivering complex requirements to accomplish business goals. Key responsibilities of the job include ensuring that software is developed to meet functional, non-functional and compliance requirements, and solutions are well designed with maintainability/ease of integration and testing built-in from the outset. Job expectations include a strong knowledge of development and testing practices common to the industry and design and architectural patterns.

Responsibilities:

  • Codes solutions and unit test to deliver a requirement/story per the defined acceptance criteria and compliance requirements
  • Designs, develops, and modifies architecture components, application interfaces, and solution enablers while ensuring principal architecture integrity is maintained
  • Mentors other software engineers and coach team on Continuous Integration and Continuous Development (CI-CD) practices and automating tool stack
  • Executes story refinement, definition of requirements, and estimating work necessary to realize a story through the delivery lifecycle
  • Performs spike/proof of concept as necessary to mitigate risk or implement new ideas
  • Automates manual release activities
  • Designs, develops, and maintains automated test suites (integration, regression, performance)

Required qualifications:

  • 5+ years of software development experience on large, complex systems required .
  • Experience in OOP in Python/Scala/Java programming experience with expert level development skills
  • Hands on experience and knowledge generative AI RAG process for various use cases, including chunking, embedding, retrieval, reranking and summarization.
  • Hands-on experience in application development in one or more areas MongoDB, Redis, Angular/React Frameworks, Containerization, Building API based application leveraging FAST API services, JWT Integration, API Gateway
  • Develop efficient utilities, automation frameworks, data science platforms that can be utilized across multiple Data Science teams for AI/ML and GenAI work.
  • Experience with AI/ML/GenAI Lifecycle Management and Development and its Ecosystem. Hands on experience building frameworks using MLOps, Fine – Tuning techniques, Inference Frameworks
  • Building API based application leveraging FAST API services, JWT Integration, API Gateway
  • Working in large sized teams that collaboratively develop on a shared multi-repo codebase using IDEs (e.g. VS Code rather than Jupyter Notebooks), Continuous Integration (CI), Continuous Deployment (CD) and Continuous Testing
  • Hands-on DevOps experience with one or more of the following enterprise development tools: Version Control (GIT/Bitbucket), Build Orchestration (Jenkins), Code Quality (SonarQube and pytest Unit Testing), Artifact Management (Artifactory) and Deployment (Ansible)

Desired Qualifications:

  • Experience developing Gen AI training and RAG platform with open-source model,  inferencing & servicing capabilities, MCP modules etc..

Skills:

  • Application Development
  • Automation
  • Influence
  • Solution Design
  • Technical Strategy Development
  • Architecture
  • Business Acumen
  • DevOps Practices
  • Result Orientation
  • Solution Delivery Process
  • Analytical Thinking
  • Collaboration
  • Data Management
  • Risk Management
  • Test Engineering

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

[Music in background throughout]

On screen copy:

Bank of America® logo

Software Engineer

Software Engineer: At Bank of America, the code I write every day helps keep our systems running for millions of people.

[Software Engineer writing code at his desk]

As a Software Engineer, I feel like I’m on the front lines of creating what the enterprise needs to compete in the digital space – from trading apps to market systems to backend services.

[Mobile banking app screens shown]

That means writing code, working with the team and solving problems together.

[Software Engineer working with colleagues in a meeting room]

 

I'm part of Strategic Data Initiatives, using modern development practices, state-of-the-art frameworks, and cloud-native services to build what the business needs. The key is collaboration; whether I’m working with product managers, quality assurance, or teaming up with other designers.

[Software Engineer moving sticky notes on a kanban board]

From legacy systems to performance tuning, it’s like our team is tackling a jigsaw puzzle, and I can take real ownership of my pieces, even when there’s more than one way forward. I’ve got full support from mentors and leadership, which helps me develop as an engineer while gaining expertise in new tech.

On screen copy:

Skill Growth

Career Mobility

Best of all, as my skills grow, so do the opportunities to move to new teams and take on bigger responsibilities.

[Software Engineer shakes hands with supervisor]

And through our day-to-day practices and retrospectives, I have a chance to be part of a group that becomes more collaborative and impactful with each shared win. Plus, I’m given what I need to feel valued, with flexible work schedules, learning stipends, and programs that let me prioritize my health and wellness.

On screen copy:

Build relationships

Build communities

Build careers

We all have goals.

Pursue yours at Bank of America.

I’m proud to be part of a team that’s building the future of banking – one line of code at a time. We all have goals. Pursue yours at Bank of America.

Narrator: What would you like the power to do? Bank of America.

On screen copy:

What would you like the power to do?®

Bank of America® logo

Learn more at careers.bankofamerica.com

On screen disclosure:

EOE disability/veteran. ©2025 Bank of America Corporation. All rights reserved.

MAP 8651837  Expiration Date: 06/05/2027

[End of transcript]

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Full time

JR-25031110

Manages People: No

Travel: Yes, 5% of the time

Age requirement: Must at least be 18 years of age.