Principal Engineer - GBS IND

Job Description:

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.  Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence, and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview

Enterprise Technology team provides technology solutions to support the Chief Administrative Office, Internal Technology and Global Human Resources Organizations. The key functions performed are master planning, vendor management, business engagement, application design & development, and application life-cycle planning. The CAO Group is responsible for strategic and operational priorities that support our company's eight lines of business for EEDAT

Job Description

Candidate will design and develop applications for Real Time Communications systems, specifically automated provisioning, as well as customer facing productivity tools. The role requires experience in all aspects of software development, as well as a proven track record of development of enterprise solutions. Candidate will be required to produce detailed, low level technical designs for implementation by support teams while ensuring all solutions seamlessly integrate with other voice technologies (i.e. Trader Voice, enterprise voice, mobile, Session Management, Contact Center, and Middleware). Collaborate with internal and external subject matter experts, including line of business, business technology teams, operational support teams, various technology organizations, and vendors to develop and support design of Voice Recording solutions. Responsible for adhering to, owning, updating, and creating necessary security standards. Ownership of controls to ensure platform operates efficiently and flawlessly.

Responsibilities*

• Real Time Communication application objectives by analyzing user requirements; envisioning system features and functionality.
• Designs and develops user interfaces to Real Time Communication applications by setting expectations and features priorities throughout development life cycle; determining design methodologies and tool sets; completing programming using languages and software products; designing and conducting tests.
• Creates automated provisioning applications for use within financial and banking industry.
• Completes Real Time Communication applications development by coordinating requirements, schedules, and activities; contributing to team meetings; troubleshooting development and production problems across multiple environments and operating platforms.
• Supports users by developing documentation and assistance tools.
• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to Real Time Communications environment.

Requirements*

Education*

• B.E/B.Tech/ M.C.A/M.Sc

Certifications If Any: NA

Experience Range:

• 15 to 20 Years

Foundational Skills*

• At least 18+ years of hands-on experience in application development Java Stack – not limited Core Java, J2EE and Restful Services. Should drive a bigger portfolio of multiple Java projects technically.
• Expertise in Javascript, Node JS, Spring and J2EE design patterns, SQL, various Databases,  Server-side RESTful web services, CI/CD tools and pipelines.
• Proficiency in Unified Communications Platforms, Middleware Communication platforms, micro services design, application security, high availability design, distributed systems, Spring Security and multi-threaded programming
• Experience in CSS3, Bootstrap/JQuery, AngularJS, JUnit Framework Jenkins automation framework
• Specific knowledge and proven track record of software development
• Experience in all aspects of System Development Lifecycle
• Understanding of a large-scale Enterprise-level applications infrastructure
• Self-starter, critical thinker with proven ability to deal with granular requirements yet see things holistically and strategically
• Effectively contribute to design and development of solutions through the entire product lifecycle
• Effective at time management so as to deliver quality solutions on time
• Strong troubleshooting and problem-solving skills
• Ability to shift and pivot with changing responsibilities
• Strong interpersonal skills with excellent verbal and written communication, able to communicate effectively to senior leadership
• Comfortable sharing ideas and concepts in a highly collaborative team
• Have strong experience with Agile process methodologies
• English Speaking/Writing
• Excellent written and verbal skills
• Strong dedication to quality customer service
• Excellent analytical and problem-solving skills.
• Exceptional organizational and analytical skills with high attention to detail
• Possess a personal sense of urgency and the ability to handle a fast-paced environment

Desired Skills

• Experience in CTI APIs, including TSAPI, JTAPI, Lync UCWA, HTML5
• Experience in different Design Patterns, Messaging Queues, DevOps (Ansible, Jenkins, Maven), Splunk

Work Timings*

1:00 PM to 10:00 PM

Job Location*

Chennai & Hyderabad