Credit Operations Specialist

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This job is responsible for resolving day-to-day complex problems, researching, and executing on complex transactions of Working Capital (onshore and offshore), Local Guarantee (Fiança) and Export Credit Note (NCE) for multiple sites or larger business unit(s). Key responsibilities include leading the design, development, and implementation of products, systems, processes, and services using discretion within the project management methodologies, with a focus on continuous improvement.

Responsibilities:

• Leads the design, development, and implementation of complex products, systems, and services in an operations environment using subject matter expertise;

• Manages projects and direct activities of a team related to special initiatives;

• Advises as a technical expert in assigned area by providing work direction, guidance, and training to employees and business partners on new complex initiatives;

• Builds relationships with business partners across various Lines of Business;

• Manages and defines responsibilities and accountabilities for key program and projects.

Skills:

• Critical Thinking;

• Customer and Client Focus;

• Decision Making;

• Problem Solving;

• Risk Management;

• Adaptability;

• Attention to Detail;

• Collaboration;

• Issue Management;

• Analytical Thinking;

• Oral Communications;

• Presentation Skills;

• Excel / VBA;

• Fluent in English and Portuguese.