Markets Support Analyst

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Summary:

AMRS Event Capture / Notifications team within Assert Services primary functions are to receive in Corp Action related event information (Voluntary / Optional Dividend & Mandatory) daily from multiple custodians across the globe including our external vendor S&P Global, scrubbing the data to create one golden source of information and create notifications of the event details within our internal system to then be distributed to our clients across multiple legal entities (MLPRO / BOFAS / MLPFS, etc.) that are holding that particular security. Key responsibilities include handling trading and operational activities before deadlines, maintaining internal systems and providing operational support to internal partners. Job expectations include maintaining a high degree of accuracy with customers and data to ensure compliance with regulations and policies.

Responsibilities:

• The AMRS Corporate Actions Notifications analyst will perform functions related to voluntary corporate actions (mergers, exchanges, tender offers, subscriptions) for 10 different legal entities within Bank of America and across AMRS / EMEA and APAC.
• The analyst will be responsible for creating event notifications using multiple applications, partnering with our Corporate Actions Contact Center to ensure we provide platinum service to our FA's and clients within GWIM as well as our PB client base.
• The role requires outstanding attention to detail, time management as deadlines can not be missed on notification of expiring events, excellent communication skills (both verbal and written) with our internal and external stakeholders and the ability to work under pressure and in a team environment
   

Required Qualifications:

• 1 year of experience in trade reconciliation on transaction management or operations within financial or corporate settings is preferred.
• Presentable, confident and LOB / client focused. 
• Demonstrate the ability to work under pressure in a team environment.
• Self-motivated and able to work with little or no supervision after a period of time.
• Candidate will be able to manage their own time and know when to escalate issues.
• Previous experience in the corporate actions / dividends space is recommended. 

Desired Qualifications:

• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
• Excels in working among diverse viewpoints to determine the best path forward
• Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner
• Commitment to challenging the status quo and promoting positive change.
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

Skills:

• Collaboration
• Customer and Client Focus
• Oral Communications
• Prioritization
• Active Listening
• Adaptability
• Business Acumen
• Client Management
• Data Collection and Entry

Shift:

Hours Per Week: