Insider Threat Investigation

The Cyber Security Operations (CSO) function within Global Information Security enables the various businesses of Bank of America to conduct operations in a secure, trusted, and safe manner by defending the organization and our customers from cyberattacks. Insider Threat Investigators (ITI) within CSO investigates risks and protects against threats posed to the bank by insiders and works closely with peer teams across the enterprise to ensure comprehensive and proactive controls and monitoring are in place to detect and mitigate insider risks.  

Insider Threat Investigator is responsible for conducting data analysis of insider threat auditing and monitoring software resources to detect and identify insider risk activities. In addition, they will be required to complete investigations by analyzing and verifying information through various investigative techniques, internal resources, and conversations/interviews with persons of interest. The role will also require regular collaboration with experts in and out of the team, both in country and in other regions, where excellent communication skills will also be necessary.

Candidates must be willing to be enrolled in AIM (Associate Investment Monitoring) program and operate under a Non-Disclosure Agreement. Role may require non-traditional work hours and rotational on-call duties to support the Follow The Sun (FTS) model.

Responsibilities include, but are not limited to:

• Ability to collect and analyze data from various applications to fulfill an investigation/support request(s)
• Document each stage of the investigation with clear & concise notes
• Effectively pivot communication style & verbiage based on audience (i.e. non-technical)
• Ability to collaborate well with other teams to drive resolution to an investigation, across multiple regions/countries
• Maintain an awareness of industry challenges and advancements to add value to enhancing processes & technologies  

Required Skills:

• 5+ years work experience with an insider threat focus or technical background that could be applied to understand key insider risk components
• Curiosity, diversity of thought, critical thinking, willingness to learn, and persistence to identify risk
• Methodical and systematical approach to utilizing technical tools, applications, etc.
• Familiarity with Splunk, ENCASE, and other similar investigative and/or monitoring tools
• Exceptional written and verbal communication skills to various audiences
• Mindset of curiosity: not afraid to learn new things
• Excellent organizational skills to manage caseload, projects and ad hoc requests

Desired Skills:

• An understanding of human behavior / human psychology or investigative background
• Technical experience with information security / data loss prevention tools or controls such as Intrusion Detection & Prevention technologies (IDS/IPS) and/or SIEM systems and other data correlation engines.
• Experience in conducting complex investigations with an Insider Threat emphasis
• Foundational knowledge in computer forensics, incident response
• Certifications - Security+, Network+, CEH, CISSP, CCNA, CCNP, EnCE other cyber security related certifications
• Familiarity with working in cloud
• Networking/System administration experience
• Experience in scripting languages for databases
• Bachelor’s in computer science or related fields

This job will be open and accepting applications for a minimum of seven days from the date it was posted.