User Acceptance Testing - Global Payment Operations

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

The Global Payment Operations (GPO) organization delivers global wire transfers and ACH payments for internal and external bank clients and supports end-to-end payment execution and investigations for transactions initiated through various channels. The team also provides sanctions screening on transactions for multiple products, in accordance with policies established by the Global Economic Sanctions Compliance team.

Role Description:

• Working as part of a Global team across multiple sites in the UK, USA and APAC.
• Business software testing for suite of Global Treasury Services products and services.
• Testing coverage includes Regulatory, Business Enablement, Risk, Technology and Operations.
• Joining project teams to learn about the product, software changes and required testing scope.
• Developing test strategies, creating test plans and executing test scripts.
• Documenting results using bank tools and providing end to end traceability.    
• Performing testing on multiple applications including GBS / GPP / GIN / GLP / GTMS / APC / WTX and more.
• Working closely with Change Management, Technology, Product and Operations.  

The Team:

The Payment Services Testing Team is looking for a conscientious and hardworking individual to join the team. The individual will be responsible for performing User Acceptance testing on new software prior to production install to ensure zero defects are introduced into our Production environment. The type of testing we partake in includes but not limited to – Manual, Automation, Functional and Regression. The role involves working closely with project teams and business partners to understand business requirements, defining test strategies and documenting detailed scripts, execution of scripts and sign off. There may be a requirement to work specific time zones dependent on the allocated project. This is challenging, fast paced team which requires people to have the ability to change direction as required to guarantee delivery of the project.   

Core Skills:

• At least 2 years testing experience in a payments domain such as Payments Processing or investigations.
• Attention to detail.
• JIRA, QC ALM system knowledge and bug logging
• Good communication skills.
• Payments experience including XML format types.
• Team player, enthusiastic and committed.
• Strong organisational and time management skills.
• Quick learner, with ability to retain knowledge. 
• Ability to work under pressure, meet deadlines.
• Working knowledge of Microsoft office suite of products

Desired Skills:

• Working knowledge of SWIFT, ISO 20022, NACHA formats, low-value and high-value clearings such as Target 2, Fed Wire, CHIPS, USACH, BACS, Real Time Payments and Digital wallets
• Agile project methodology