Team Leader

Job Description:

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.  Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

 Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview*

GPO UAT responsible for various UAT testing engagements encompassing Payment’s platform for EMEA, APAC, US and Canada regions. 

Job Description*

UAT team member will be responsible for preparing and executing functional test cases for each test phase/level and identifying valid defects during execution thus ensuring the quality of the platform under test. The ideal candidate would be someone who is having working knowledge of preferably on Payments & Investigations. On delivery front, the associate will be executing Test Cases, develop Test Plans, Test Scenarios and Test scripts for the aligned projects. The ideal candidate would be someone who can collaborate easily and effectively with a specific set of stakeholders, has the required hands-on Test planning, Test Approach, test design, test execution and defect logging skills, has deeper working knowledge of GBS/GIN (application), its supporting applications/interfaces, and is able to apply this skill on all applications under test (AUT).

Responsibilities*

•Review requirements, user specifications and other project documentation to understand the application and perform effort estimation analysis.

•Develop and maintain functional scripts in QC/ QTest /JIRA

•Have Peer to Peer review on Test Scenarios/Test Cases.

•Coordinate with upstream testing team and development team to drive testing related activities.

•Create project deliverables including test plans, estimation, test reports and dashboards.

•Participate in project meetings, peer reviews and strategic initiatives.

•Responsible to log all test execution progress (e.g. test data required, testing results, defects) in the specified Test Management Tool like Quality Center (QC) / QTest.

•Ensure that all defects encountered are accurately described to facilitate the defect triage and process resolution

•Execute functional test cases and validate that the test results meet the expected results

•Ensure that all assigned test cases with defects fixes are re-executed, and provide accurate updates  whether the expected result(s) are met or not

•Assist the Test Lead/Manager in managing day-to-day testing activities, such as test monitoring and status reporting at the end of the testing day

Requirements :

Education

Any bachelor’s degree

Certifications If Any - NA

Experience Range*

5 to 9 years

Foundational skills*

• Minimum 5- 9 years of strong work experience in Payments Domain, preferably on Payments Processing or Investigations

• Ability to work in international virtual teams and in matrix structures, and being a good team player

• Highly committed and able to work in fast paced environment against tight deadlines

• Positive attitude to resolve problems & able to work odd hours to support the business demands

Desired skills:

• Good verbal and written communication skills.

• Education: Any bachelor’s degree

Work Timings*

07:30 to 21:30 PM (9 Hours)

Job Location*

Chennai