Manager

Job Description:

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.  Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

 Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview:

The Global Markets NFRR is responsible for the preparation and submission of the NFRR reports on periodic basis and share with the Line of business. Key activities include - Generating the report, Performing and Analyzing data quality checks- Investigate data issues found- Perform manual adjustments if any- Get signoff from relevant stake holders on the report generated- Archival of Submission and Supporting Documentation. Team also partners and support few other functions like Transformation, continuous improvement and Production Monitoring as horizontals.

Job Description:

As part of the Bank of America Merrill Lynch NTCO Ops, the incumbent will be a part for Global Markets NFRR team in India

Manage projects/ tasks/changes/deliveries involving service, operations or administrative associates. Prepare and manage documents like BRD (Business Requirement Document), test cases, test script, timelines chart (Gantt chart, scheduled chart), presentations (4-Blocker, project overview, design flows) related with owned projects. Manage stakeholder / UAT/ system environment in regions at Global level

Responsibilities:

The responsibilities of the incumbent will include the following.

• Project Management - Ability to prioritize the deliveries as per business requirement to meet timelines
• Stakeholder Management - Coordinate with stakeholders to bring transparency around project progress, timelines
• Gathering requirements and Impact analysis
• Preparing BRD/ FRD/ Test cases/ Test Plan/ other business and techno-functional documents
• Handle Front to End UAT/ SIT / post production support
• BAU Issues Management
• Coordinate calls and partner with Middle Office, Business, Operations, Compliance, Legal and Technical teams for successful implementations of deliveries
• Excellent verbal and written communication skills
• PowerPoint skills- Ability to prepare presentations for projects
• Risk and control governance for BAU Ops
• PMO Governance and partner with BAU Ops
• Track NFRR Report’s reported data quality issues, track fixes, and/or report timely any highlight breaches of thresholds to management, and communicate if/when needed to Enterprise Data Management’s (EDM) GM NFRR
• Tracks resolution or remediation of data / control issues identified by via Audit issues or Data incidents or eDIMs/ DART’s
• Work with Report preparers and their teams to ensure Audit issues and/or Data incident (eDIM) tickets are raised with appropriate action plans

Requirements*

Education* Graduate (Other equivalent degree). Post Graduation: MBA in Finance/ Chartered Accountant

• Certifications If Any: PMP / Scrum Master is preferred 

Experience Range: 12+ years           

Foundational skills:

• Ability to prepare BRD, Test cases preparation and UAT
• Understand Project management tools and techniques
• Ability to perform excel functions, PowerPoint skills
• Knowledge of Global Markets businesses or Regulatory reporting and controls

Desired skills:

• Working exp.Regulatory reporting business

Shift timings - 12:30 PM to 09:30 PM IST

Work Location – Hyderabad/Gurgaon/Mumbai