Product Consultant - Point of Sale

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

Each day brings innovation and opportunity. We are dedicated to turning technology advances into payment solutions for our clients globally - across all segments and industries

Our product organization is growing, and we are seeking a product consultant to join our merchant solutions team.

The Point of Sale Product Consultant will play a valued role in supporting the day to day product management of our flagship Point of Sale solution. In this role you will be responsible for supporting  the lifecycle of our solution,  our front-end Android application that resides on our terminals and the web portal that our clients will operate within on a daily basis.

You will be accountable for defining and documenting detailed business requirements, testing software, problem/issue research and resolution, project support and process development.

Responsibilities:

• You will work on a team tasked with delivering innovative and customer-centric solutions. You will work closely with internal and external cross-functional teams, including terminal and software development teams, experience design, commercialization, sales, and operations.

Required Qualifications:

• Detailed requirements documentation

• Basic presentation creation

• Issue management and resolution

• Meeting facilitation

• Understanding of Small Business client needs

Desired Qualifications:

• Experience working in the  payments or merchant ecosystem

• SaaS or Point of Sale product management

• Change Risk Assessment

• Testing process management and execution

Skills:

• Administrative Services

• Attention to Detail

• Collaboration

• Reporting

• Written Communications

• Continuous Improvement

• Oral Communications

• Problem Solving

• Process Management

• Product Management

• Business Analytics

• Critical Thinking

• Market Analysis

• Research

• Strategic Thinking

Minimum Education Requirements: BA Degree or equivalent work experience

Shift:

Hours Per Week: