Operations Representative, Credit Service

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
Credit Services support Credit Documentation Validation and Credit Limit Monitoring processing in PRC branches, in charge of checking documents, preparing reports, fielding communications with internal clients, and other duties, as needed. This role is mainly responsible for documentation review, documentation safekeeping, client profile set up and regulatory reporting processing as maker, need strictly follow internal policy and relevant regulations.  Closely work with supervisors and teammates to ensure smooth BAU and operation compliance.

Responsibilities:

• Strictly follow process flow as designed in procedure and internal/external policy & regulations.
• Efficiently and effectively process routine work as maker, includes system processing and documentation checking.
• Flexibly support ad-hoc tasks as assigned, eg. project, post monitoring, self-inspection, regulator survey etc.
• Closely communicate with business partner, including CPC, trade sales, bankers etc. to resolve issues or special cases.
• Handle first review of various regulatory or internal reporting, like exceptional report, limit block report, PR,  PFBDR etc.

Skills:

• Bachelor’s degree or at least 2 years working experience in banking operations with a focus on credit services.
• Good sense of risk control.
• Detail-oriented and high sense of responsibility.
• Good communication skills.
• Good command of English, both written and spoken.
• Strong working knowledge of Microsoft Excel spreadsheet, Word, and PowerPoint.