Corporate Banking Support Specialist

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description

The Corporate Banking Support Specialists team assists bankers in managing and executing a range of operational tasks that includes KYC tracking and population oversight and sales information and data management.  The team will also provide support for core processes including CAM tracking, Economic Sanctions assistance, and Material Negative News production and distribution.  The team will work with regional and industry teams in Corporate Banking to support regulatory and policy objectives but will partner with others in GCIB and across the business to execute on behalf of clients.  Like others, the team will be responsible for reviewing processes, identifying issues, and providing potential improvements.

Candidate will be a part of the CBK Support Specialist team working within Global Corporate and Investment Bank (GCIB).

The CBK Support Specialist (CBK SS) will engage with partners across business sectors and regions to execute and manage key operational tasks in a timely manner.

Responsibilities

KYC Process & Data Support:

• Review reporting to understand where clients are in KYC process and provide regular updates to banking team.  Each team member will monitor and understand the risks and business impacts of non-compliance with KYC processes, including restrictions and closures
• Validate and track changes to quarterly refresh population - partner with KYC support to review, challenge, and communicate the KYC refresh forecast
• Review internal RMTs as necessary
• Submit KYC extension requests for clients that are subject to either restriction or closure
• Support KYC Lift to Green process for clients that need to transact while in restriction
• Manage client coverage data across all systems ensuring GCI linkages are correct in core systems
• Review/remediate banker Scorecards for accuracy – ensure new clients are appropriately onboarded
• Complete data validation to ensure deal information is correct
• Review clients for appropriate activity and work with Bankers to determine if relationships with specific entities should continue (No Revenue Review)
• Drive the organization and recording of client contacts in appropriate systems of record

Research & Support for Compliance Reviews:

• Support key compliance processes for the business including assistance and tracking with Client Activity Monitoring (CAM), Special Purpose Entity (SPE), Material Negative News (MNN), and Economic Sanctions

General Support:

• Manage new GCI requests
• Raise process issues and potential improvements that help our business and our clients
• Ensure performance metrics are met and exceptions are resolved within required timeframes

Required Skills

• Bachelor's degree or equivalent work experience
• 3+ years experience in a client facing or business support role in the financial services or related industry
• Knowledge of AML CDD industry practices
• Conversant with regional business practices in AMRS, EMEA, or APAC related to AML CDD, Economic Sanctions, and Material Negative News as appropriate
• Excellent interpersonal skills with emphasis on client focus, communication and collaboration
• Thinks analytically and has strong problem solving skills
• Adept to finding new approaches to improve overall work efficiency
• Demonstrates desire and willingness to help others, drive outcomes, and potential to require limited supervision.
• Excellent organizational skills and ability to prioritize and manage competing priorities with strong attention to detail
• Proficiency using Microsoft PowerPoint, Excel, and Word

What Bank of America Offers

Bank of America embodies a culture that extends from how we think, to how we behave, and to how we measure performance. By achieving excellence - in everything we do, every time we do it - we deliver the full value of Bank of America for our clients, our shareholders and our employees.

Bank of America places a high value on talent and on maintaining a culture defined by meritocracy. For these reasons, it is deeply committed to professional development, opportunity and accountability at all levels of the organization.

Bank of America is an Equal Opportunity Employer.

Bank of America encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process. We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.