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Administrative Assistant III - Private Bank

Cleveland, Ohio

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

The Administrative Assistant III is responsible for providing diverse and confidential administrative support, including extensive calendar management. Key responsibilities include supporting management with administrative tasks, coordinating travel arrangements, processing expenses, gathering and reporting information relevant to/for the executive, and responding to incoming mail. Job expectations may include assisting with organizing in-person meetings and off-sites and managing different and conflicting objectives, projects, or activities in a responsive and personable manner.

Responsibilities:

  • Communicates with executives and line management to gather and convey relevant information

  • Answers manager's phone line, documenting accurate messages, and handling calls with appropriate judgment

  • Proactively manages the calendar of multiple executives, effectively resolving conflicts that arise in a professional manner

  • Arranges and handles details related to travel arrangements, expense reports, meetings, and appointments

  • Prepares meeting minutes and related meeting documents and presentation materials, utilizing written and oral communication skills

  • Prepares correspondence, reports, and forms for leaders, following interaction with internal and/or external clients to answer questions, research, and resolve problems

  • May act as liaison to outside groups coordinating events where the executive is a corporate chair, director or committee member

  • May be involved in high-level client contact and exposure to sensitive information requiring considerable tact, diplomacy and judgment

Qualifications

  • Minimum of 3-5 years of administrative experience with a financial institution supporting executive level management, preferably in the high net-worth space.

  • Exceptional communication skills, both verbal and written, with the ability to build relationships and effectively communicate with internal teams and executive level management to gather and convey relevant information.

  • Strong analytical and organizational skills with the ability to appropriately prioritize while maintaining a high level of client service and attention to detail.

  • Must use considerable tact, diplomacy and judgment with confidential information.

  • Proficiency in key applications including Outlook, Word, Excel, PowerPoint, OneNote, WebEx and SharePoint

Skills:

  • Administrative Services

  • Attention to Detail

  • Customer and Client Focus

  • Planning

  • Prioritization

  • Adaptability

  • Collaboration

  • Event Planning

  • Office Administration

  • Problem Solving

  • Facilities Management

  • Oral Communications

  • Recording/Organizing Information

  • Research

  • Written Communications

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-24045304

Manages People: No

Travel: No

Street Address

Primary Location:
1375 E 9TH ST, OH, Cleveland, 44114