Software Engineer III - GBS IND

Job Description:

Overview

Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services.

We are committed to attracting and retaining top talent across the globe to ensure our continued success. Along with taking care of our customers, we want to be the best place for people to work and aim at creating a work environment where all employees have the opportunity to achieve their goals.

We are a part of the Global Business Services which delivers technology and operations capabilities to all Bank of America lines of business (LOB) and enterprise functions.

Our employees help our customers and clients at every stage of their financial lives, helping them connect to what matters most. This purpose defines and unites us. Every day, we are focused on delivering value, convenience, expertise and innovation for individuals, businesses and institutional investors we serve worldwide.

*BA Continuum is a nonbank subsidiary of Bank of America, part of Global Business Services in the bank.

Process Overview:

Global Banking and Markets Technology (GBAMT) comprises of technology for Commercial, Corporate and Investment Banking Customers of Bank of America across the globe.  The teams’ works closely with business and strategic partners to architect design and develop applications for the Global Wholesale Banking Line of Business.

Job Description:

The individual will be responsible for developing and supporting PEGA based applications. The ideal candidate would be someone who can collaborate easily and effectively with a large set of stakeholders, has the required hands-on technical skills to help mentor the team, and ability to come up with innovative solutions. The solutions are targeted towards Fulfillment and Servicing Applications

Responsibilities

• Analyze, design, code, test and implement application enhancements and provide product support by meeting defined scope, timeline
• Debug code to locate reported bugs and issues
• Maintain high standard and follow best practices by re-factor existing code to enhance readability, performance and general structure
• Create POC to demonstrate capabilities and implementation options
• Provide Level 3 support for application issues raised that need to be debugged at a code level
• Collaborate with Customers, Business Analysts, Partners and IT Team Members to understand business requirements and design quality technical solutions.
• Provide innovative solutions to business needs.
• Provide required technical support, including release implementations.
• Communicate project status with stakeholders and conduct/assist technical walkthroughs
• Work with development need on need basis.

Requirements

Education: B.E./ B. Tech/M.E./M. Tech/BSC/MSC/BCA/MCA (prefer IT/CS specialization)

Certifications If Any: NA

Experience Range: 10-15 yrs

Foundational Skills: 

• 10 to 15 years of experience.
• Experience in Pega PRPC -Process Flows, Activities, Harness, Sections, Decision Table, Data transforms, Agent and activity, Reporting etc.
• Should have CSA certification.
• Should have hands on experience in design, development, coding, testing and debugging skills in PEGA 7.
• Understanding of PRPC flows, decisions and rules
• Ability to monitor logs to ensure health of PRPC applications, monitor and leverage PRPC tools to diagnose and analyze performance issues.
• Good experience in trouble shooting Pega applications logs
• Experience in adopting pega applications with CICD tools
• Experience in Pega Open Span (RPA) , Case Management, Client Life cycle Management(CLM) – will be a plus
• Knowledgeable in Performance Tuning and Deployment process
• Knowledge of IT standards, methodologies, system development life cycle and project management frameworks

Desired skills:

• Ability to communicate effectively with all levels of an organization
• Strong analytical and problem solving skills and technical skills
• Ability to work independently as well as part of a team
• Flexible and adaptable in regards to learning and understanding new technologies.
• Strong interpersonal, written and oral communication skills.
• Conduct research into software-related issues and products.
• Proven analytical and problem-solving abilities.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Experience working both independently and in a team-oriented, collaborative environment.
• Financial Service background or experience preferred.

Job Location: Chennai

Work Timings: General Shift (11:00 AM to 8:00 PM)