Officer, Markets Support Analyst, Global Markets Operations

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description

APAC Equities Trade Control is responsible for managing the trade capture, reconciliations, lifecycle management, corporate actions and client servicing for the ESSL, ECS and ESS businesses. The products covered are listed and OTC products in equity derivatives across all APAC markets.
We are seeking a dynamic candidate who is quantitative, analytical, proactive, a team player, able to work under pressure and to tight time constraints and has excellent attention to detail. This position requires daily liaison with many different groups across the organization and so candidates must have a high level of communication and interpersonal skills. 
The candidate must possess relevant middle office/ trade support experience in a reputable investment bank. The candidate should demonstrate a firm understanding of equity derivative trading and end to end operational flows. The candidate needs to be process-oriented to drive efficiencies while having a proven track record in effectively managing risk. The candidate needs to be aligned with organizational goals fostering partnership with the business and acting as an effective enabler for our business and our clients. 

Responsibilities

• Provide consistently stellar operational support for derivative/swaps/cash products.
• Support the Sales and Trading Desks by investigating, resolving issues and enquiries related to bookings, breaks etc.
• Utilize critical thinking/problem solving skills to provide timely resolutions to client issues and breaks.
• Work closely with wide range of stakeholders both within operations and outside of operations such as compliance, credit, business.
• Exhibit proactivity to improve process and enhance controls to mitigate operational risk to the firm.
• Strong individual contributor but must be an active team player to achieve collective goals.
• Manage ad-hoc projects and liaise with both internal/external counterparts in different regions

Requirements

• Ability to work in a pressurized, high volume, deadline-driven environment while maintaining operational excellence.
• Control focused with a good understanding of risk, P&L and the impact of errors.
• Able to initiate solutions, take ownership and drive issue remediation. 
• Excellent communication skills at all levels
• Able to envisage front-to-back flows with emphasis on ascertaining financial/regulatory impact 
• Knowledge of financial markets with solid experience in Trade Support in a similar Investment Bank.
• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions.
• Excels in working among diverse viewpoints to determine the best path forward.
• Experience in connecting with a diverse set of clients to understand future business needs – is a continuous learner
• Commitment to challenging the status quo and promoting positive change.
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base.
• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world.
• Degree qualification is essential 
• Essential Experience/Technical Knowledge:
• Proficiency in MS Product Suite i.e. Excel, Word etc 
• Knowledge on APAC equity markets and products preferable
• Bloomberg, Reuters and some corporate action background preferable
• VBA & SQL programming skills preferable