Ops Professional Markets - Loan Operations

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for providing analytical support in a Global Markets Operations function for one or more operations product areas. Key responsibilities include analyzing and resolving highly complex operations problems and initiatives requiring exceptional handling and coordination of multiple operational and/or product specialists to resolve. Job expectations include managing projects and the introduction of new initiatives, systems, products, services, and processes and coordinating necessary expertise across multiple operations functions and products.

LOB Job Description:

The Mortgages Loan Operations supports several Global Markets Mortgages Line of Business including - Securitization Finance, Mortgage Finance, ABS Lending, Real Estate Structured Finance and the Global Markets Trading desk. The desks originate or trade in a variety of products such as syndicated loans, bilateral loans, commercial real estate, Lending backed by Mortgage Collateral, Student Loans, Reverse Mortgages and Residential Mortgage's.   Loan Operations maintains the books and records of the Lending and Agented facilities in the loan system of record.  Functions include payment processing, rate resetting, borrower notices, collateral monitoring, position management, oversight management and reporting. Day-to-day actions are more focused on administering the defined procedures, analysis and report preparation and risk management of processes. Functions could include project and technical enhancements and management of testing.  Scope could include additional systems and processes across the Mortgages Loan Operations team.

Responsibilities:

• Confirms loan documentation for accurate trade settlements
• Partners with Sales Associates, Traders, Research Analysts, trading counterparties, internal and external attorneys, administrative agent banks, and various other internal operations groups
• Manages post-trade management and logistics, settlement pricing, and closing coordination
• Analyzes and resolves highly complex operational problems
• Supports ad-hoc projects for new processes or industry initiatives
• Processes loans end-to-end with accurate data input into various credit and operating systems
• • Functions could include project and technical enhancements and management of testing. 
• • Scope could include additional systems and processes across the Mortgages Loan Operations team.
• • Functions include oversight of breaks and reporting
• • Management of escalations, timely responses to senior management, support partners and desk regarding escalations.
• • Involvement in system testing, enhancements and reporting routines to management for updates
• • Participation in audit reviews, coordination with team for audit documentation and adherence to expected timelines
• • Reporting, collection and production of team monthly metrics
• • Communication and escalation of Production systems issues and reporting into EPIC
• • Interpret legal documentation and other materials related to complex loan booking and structuring.
• • Assist the team with performing due diligence required for loan closing and originations

Requirements

• Bachelor's Degree

-Minimum 2-3 years lending or loan experience

• Strong Microsoft Office Skills: Excel (vlookup, Pivot Tables, etc.), Word & PowerPoint.

• Presentable, confident and client focused. Client facing experience or ability to conduct discussions with Clients in a confident manner.

• Risk minded - able to identify issues and escalate to management.

• Ability to work under pressure in a team environment during critical funding periods.

• Works well in a team environment and maintains focus to achieve the goals of the business.

Skills:

• Attention to Detail
• Critical Thinking
• Data Collection and Entry
• Recording/Organizing Information
• Research
• Fraud Management
• Interpret Relevant Laws, Rules, and Regulations
• Problem Solving
• Quality Assurance
• Risk Management
• Adaptability
• Customer and Client Focus
• Prioritization
• Result Orientation
• Written Communications

Shift:

Hours Per Week: