Cyber Crime Defense - Intake & Triage Lead

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
This job is responsible for leading the reduction of cyber crime risk to customers and clients through innovation, identification, and disruption to protect the bank's digital brand and deliver targeted education and awareness. Key responsibilities include making cyber crime harder and less profitable​, driving industry and government collaboration, and increasing resiliency to cyber crimes in clients and customers.

Responsibilities:

• Perform analysis to identify indicators and victims of cyber-crime activity
• Monitor alerts, events, and incidents from multiple data sources to identify and escalate cyber-crime activity to the appropriate GIS/CCP team and/or fraud partners
• Serve as the subject matter expert (SME) on cross-functional initiatives to improve CCP intake and event management capabilities
• Collaborate with partner teams regularly to stay on top of the latest technology and cyber-crime threat related trends
• Author reports and brief stakeholders on cyber-crime related cases, trends, tools, tactics, techniques, and procedures (TTPs)

Qualifications

• 5+ years of experience with cyber security, and have the ability to triage and analyze emerging cyber-crime related threats
• Effective written and verbal communication including the ability to describe findings, risk, and other threat factors to non-technical and executive audiences
• Ability to effectively collaborate with internal stakeholders as well as external partners

Preferred Qualifications

• Strong background in event/case/incident response/management
• Track financially motivated threat actors that might target the financial industry and its clients
• Possess excellent knowledge in cyber-crime/fraud related threat landscape (Business Email Compromise / Money Mule / Account Takeover / Synthetic ID / Bust-Out Fraud etc.)
• Experience presenting to different stakeholders of varying technical depth
• Proficiency with Fraud tools, response workflows and processes
• Ability to manage a large-scale response bridge, keeping track of all response efforts and their respective outcomes
• Bachelor’s Degree in Information security or similar major, or equivalent experience

Skills:

• Cyber Security
• Data and Trend Analysis
• Innovative Thinking
• Problem Solving
• Threat Analysis
• Analytical Thinking
• Controls Management
• Customer and Client Focus
• Decision Making
• Process Management
• Business Intelligence
• Drives Engagement
• Interpret Relevant Laws, Rules, and Regulations
• Solution Delivery Process
• Vendor Management

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Pay Transparency details

US - CO - Denver - 1144 15th St - Denver Gis (CO9926), US - DC - Washington - 1800 K St NW - 1800 K Street NW (DC1842)

Pay and benefits information

Pay range

$152,500.00 - $197,300.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary incentive eligible

This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.