Delivery Lead - Technology

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
This job is responsible for planning and coordinating the execution of project/small program deliverables which requires the engagement of multiple teams. Key responsibilities include communicating work objectives, coordinating delivery, facilitating sync points across teams, providing end-to-end visibility into the health of the deliverables, and managing program risk and compliance to standards. Job expectations include ensuring delivery meets the client’s expectations in terms of the functionality, quality, timeline, and cost.

Responsibilities:

• Leads and coordinates routines to support delivery (for example, kick-offs, status reviews, stakeholder meetings, change controls, and tollgates, etc.)
• Manages coordination of delivery and dependencies across multiple teams
• Facilitates communication and collaboration across organizations to support the deliverable completion and timeline
• Provides status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks, issues, and schedule
• Works with sponsors and stakeholders to ensure that execution is aligned with deliverable requirements
• Supports resource planning for delivery and execution
• Ensures adherence with Enterprise Change Management standards

Required Qualifications

• 3–5 years prior project management experience
• 3–5 years experience with ITSM/Remedy
• Working familiarity with JIRA and Agile View
• Strong attention to detail with problem solving and organizational skills.
• Demonstrated ability to communicate (written and verbal) with internal and external partners.
• Ability to manage and shift priorities as needed.
• Strong risk and governance mindset
• Process design, remediation, and improvement skills
• Project Management skills and disciplines
• Strong relationship management skills to gain buy-in, build consensus and resolve conflicts timely.
• Strong problem solving and conflict resolution skills in a cross-functional team.
• Microsoft Office (Word, PowerPoint, Excel) proficient
• Ability to manage multiple priorities for concurrent projects effectively.
• Strong decision-making skills with an assertive and proactive communication style
• Must have excellent organizational skills and be able to handle multiple tasks to meet extremely compressed deadlines.
• Enthusiastic, energetic, determined, and positive –especially under pressure
• Ability to navigate enterprise, research, and resource information across the bank.

Desired Qualifications

Skills:

• Collaboration
• Project Management
• Result Orientation
• Solution Delivery Process
• Stakeholder Management
• Analytical Thinking
• Business Acumen
• Financial Management
• Influence
• Risk Management
• Agile Practices
• Architecture
• Data Management
• Solution Design
• Technical Strategy Development

Shift:

Hours Per Week: