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Infrastructure Delivery Lead - Technology

Charlotte, North Carolina

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
This job is responsible for planning and coordinating the execution of project/small program deliverables which requires the engagement of multiple teams. Key responsibilities include communicating work objectives, coordinating delivery, facilitating sync points across teams, providing end-to-end visibility into the health of the deliverables, and managing program risk and compliance to standards. Job expectations include ensuring delivery meets the client’s expectations in terms of the functionality, quality, timeline, and cost.

Responsibilities:

  • Leads and coordinates routines to support delivery (for example, kick-offs, status reviews, stakeholder meetings, change controls, and tollgates, etc.)
  • Manages coordination of delivery and dependencies across multiple teams
  • Facilitates communication and collaboration across organizations to support the deliverable completion and timeline
  • Provides status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks, issues, and schedule
  • Works with sponsors and stakeholders to ensure that execution is aligned with deliverable requirements
  • Supports resource planning for delivery and execution
  • Ensures adherence with Enterprise Change Management standards

Position Summary:

Infrastructure Automation Services (IAS) is in search of a Delivery Lead.  IAS develops and implements frameworks to automate device imaging, software catalog, software deployment, software and image distribution, a c​entralized and globally resilient data logging fabric providing near real-time data collect, search, and reporting capabilities, compliance management and enforcement for workstations (laptops, desktops, Financial Center workstations and ATMs), and infrastructure, patch and service request automation for mid-range servers.  

Required Qualifications:

  • 10+ years’ experience in Change and Release management in a DevOps environment
  • Proven track record in leadership, who is a self-starter and problem solver
  • Experience with SDLC (Agile Methodologies/Waterfall) and Project Management Framework.
  • The role is highly collaborative and requires strong written and verbal communication, facilitation, and team building skills in a professional environment.
  • Demonstrated ability to reduce process complexities
  • Organized and detail-oriented
  • Experience in JIRA and risk management.

Skills:

  • Collaboration
  • Project Management
  • Result Orientation
  • Solution Delivery Process
  • Stakeholder Management
  • Analytical Thinking
  • Business Acumen
  • Financial Management
  • Influence
  • Risk Management

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-24035640

Manages People: No

Travel: Yes, 5% of the time

Street Address

Primary Location:
800 W TRADE ST, NC, Charlotte, 28255