Job Description:
About Us
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Global Business Services
Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.
Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.
In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.
Process Overview
Infrastructure Automation Services Operations / SRE team is responsible for providing seamless production operation support for Enterprise Automation and Orchestration toolsets and manage the availability, stability and maintenance of its underlying infrastructure. Team is also responsible to drive SRE best practices to provides a highly integrated, ubiquitously available, data driven environment to ensure delivery of desired business outcomes focused on reducing risk and exploiting opportunities via automation, orchestration and advanced analytics, transparency and observability.
Job Description
Infrastructure Automation Services Operations / SRE team is seeking Site Reliability Engineer. This role requires a strong IT professional focused on establishing and improving monitoring to measure end-to-end performance and end-user availability of systems via a suite of common monitoring tools. Interface with business partners and operations teams to develop business and technical monitoring requirements. A spart of this role, the person will primarily be responsible for supporting production or operations of critical applications. They will ensure the application’s operational readiness by evaluating its performance, reliability, scale, resiliency & observability. They will be responsible for identifying issues in production, triaging identified issues, partnering with other engineers on the team to identify the root cause. Possess strong analytical ability in solving IT problems, working towards automation, and elimination of systems and or process bottlenecks.
Responsibilities
Requirements
Education: B.E. / B. Tech / M.E. / M. Tech / MCA / Msc (IT/Computer Science)
Certifications If Any: NA
Experience Range: 8 to 10 years of information technology experience with 5+ years working on DevOps or SRE team or performance engineering team.
Foundational Skills
Desired Skills
Work Timings: (IST – 9 hrs shift)
Job Location
Hyderabad, Chennai, Gandhinagar (GIFT), Mumbai
Learn more about this role