![](/content/dam/careers/en-us/job-detail/job-description-page/reporting-analytics-business-intelligence.jpg)
Job Description:
Job Title: GPS Business Control Manager
Corporate Title: Vice President
Location: London
Company Overview:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Role Description:
The EMEA GPS Business Control role is responsible for driving and executing compliance with the regulatory and policy requirements within the GPS business in EMEA. Key responsibilities include providing support for audits, tracking open issues, managing ops losses reporting, risk assessments, SPI overview and analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise-wide standards. The role provide oversight on key regional governance processes including running the Business Control Forum for GPS EMEA and assist business partners by facilitating meetings and information sharing between key stakeholders, product and GPS Risk partners and other control functions (GCOR, audit, etc).
Main Responsibilities:
Key partner to COO, Global Banking Risk, GFCC, Compliance, Ops Risk and other non-LOB partners on all GPS EMEA Business controls matters
Work in close coordination with regional and global product and sales teams to ensure identification, reporting, escalation and timely resolution of SIAIs, RIAIs, AIAIs, MRAs, watch items, and other audit items
Manage audit engagement by assisting business segments, process owners and auditors by facilitating meetings and information sharing between key stakeholders during audits
Lead and provide oversight on key regional governance processes including running the Business Control Forum for GPS EMEA
Support the overall management of and research required for managing operational loss events, and support governance activities for ops event reporting
Supports the monitoring and testing of controls including Risk and Control Self-Assessment (RCSA) and RIsk ID activities
Ensure accurate documentation of processes, controls, and metrics in the system of record including reporting and oversight reviews
Support Single Process Inventory (SPI) activities and work with process owners and control partners to resolve challenges and issues related to SPI. In addition, work with LOB to identify and address areas of opportunities
Support Global Payment Solutions adherence to enterprise-wide standards
Assist business segments and process owners by facilitating meetings and information sharing between key stakeholders, business control partners and other control functions (GCOR, audit, etc)
Active participation in the key governance forums including Business Control Forums, Regulatory Initiative forums, Product & Sales level governance forums, Legal Entity Governance Routines (e.g. BANA and Bank of America Europe DAC)
Develop and manage strong relationships with the business segments, and Control Partners, ensuring partnership on all deliverables
What we are looking for:
Significant experience in controls function roles including issue management, Op losses, Risk ID/Risk and Control Self Assessment (RCSA), Single Process Inventory (SPI), Quality Assurance or independent testing.
Strong ability to communicate (written and verbal) with internal and external partners
Proven analytical, logical reasoning and problem solving skills
Ability to multi-task, set goals/prioritize and meet deliverables in a fast-paced environment
Ability to engage and influence key stakeholders; promoting change
Detail oriented with strong analytical, process, project management and organizational skills
Ability to navigate across global and cross-functional teams.
Able to work in a team environment as well as independently
Ensure adherence to Bank of America Risk Framework, regulations, policies, standards and procedures
Ability to collaborate, manage, and expand relationships across the organization
Excellent presentation skills and keen attention to detail
Microsoft Office (Word, PowerPoint, Excel) proficient
Bachelor's degree or equivalent work experience
Skills that will help:
Strong risk mindset with process and controls background; actively debate and escalate issues and concerns
Proven track record in being able to work effectively in a fast-paced, dynamic, highly matrix and complex environment
Proven ability to develop executive ready communications and presentations
Benefits of working at Bank of America – UK
Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum
The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc
Use of a flex fund to use towards benefits
Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services
Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
Opportunity to access our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland’s most iconic cultural institutions
Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area
Bank of America
Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.
We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.
We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.
Learn more about this role